Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hei Ching August YIM

Vancouver,BC

Summary

Detailed-oriented Advertising Coordinator with over 2 years of experience in managing billing process, financial reconciliation and client communication within the advertising industry. Adept at ensuring accuracy in financial transactions and maintaining positive client relations. Known for excellent organizational skills and a meticulous approach to handling complex billing systems.


Dynamic and detailed-oriented Event Management with over 7 years of experience in planning, coordinating and executing a wide range of events, including corporate functions, conferences, weddings and trade shows. Proficient in managing event logistics, negotiating with vendors, and ensuring all events are delivered on time, within budget, and to the highest quality standards.

Overview

14
14
years of professional experience

Work History

Advertising Specialist - Digital

Accelerate 360
07.2022 - Current
  • Prepared detailed reports on campaign performance, providing accurate data for analyzing.
  • Tracked and recorded advertising revenue, ensuring all transaction are accurately documented in the financial system.
  • Generated detailed financial reports on billing, revenue, and accounts receivable for management review.
  • Prepared and issued invoices for advertising services rendered and clients, ensuring accuracy and timely delivery.
  • Collaborated with sales and account management teams to ensure accurate billing and resolve discrepancies in a timely manner.

Financial Planning Manager

Manulife Hong Kong
01.2020 - 05.2022
  • Developed comprehensive financial plans, incorporating retirement planning, tax strategies, and estate planning components.
  • Managed a diverse portfolio of investments, effectively balancing risk and return profiles for optimal results.
  • Managed a team of financial specialists, providing technical training and mentorship.
  • Provided professional after-sales and financial consulting services.

Assistant Manager - Marketing and Event

B.S.C. Colourliving Limited
03.2016 - 07.2019
  • Responsible for all company event planning including execution and management.
  • Preparation of action plan, including detailed timelines and budget planning to ensure all events were delivered on time and within budget.
  • Led the event and marketing team, ensuring seamless execution and excellent attendee experience.
  • Performed comprehensive market research and analysis to uncover new opportunities and optimize strategic approaches.
  • Sponsorship Management, to identify and secure event offerings and offset costs.
  • Coordinated with brand & product development department, retail department, interior design department for event planning and execution; Worked closely with vendors from content planning to on day production.
  • Analyzed post-event feedback and performance metrics, presenting detailed reports to senior management to inform future event strategies.
  • Assisted CEO and Marketing Director to develop a comprehensive event marketing plan as well as online and offline media platforms.

Catering & Events Coordinator

The Ritz Carlton Hong Kong
04.2013 - 09.2015
  • Planned and executed over 50 corporate events annually, ranging from small meetings to large conferences with over 800 attendees.
  • Developed detailed event plans, including timeline, budgets, and tasks lists, ensuring everything runs smoothly and efficiently.
  • Handled pre & post event logistics including drafting proposal and contract, hosting site inspection, accommodation and on-site coordination.
  • Quickly addressed and resolved any issues or challenges that arise during the event to ensure a smooth experience for both clients and attendees.
  • Fostered and enhanced strong relationships with existing clients to secure repeat business.
  • Executed post event follow up activities, including sending thank you notes and updating attendee databases.

Flight Attendant

Cathay Pacific Airways
05.2010 - 12.2012
  • Provided exceptional customer service to passengers, addressing their needs and ensuring a comfortable flight experience.
  • Worked closely with the flight crew and ground staff to ensure smooth operations and effective communications.
  • Responded to in-flight emergencies, including medial situations and security threats, ensuring passenger safety and compliance with airline protocols.


Education

Bachelors of Commerce - Marketing And Advertising

Curtin University of Technology of Australia
Perth, Australia
02.2010

Skills

  • Campaign Management
  • Foreign Languages
  • Reliability
  • Effective Communication
  • Teamwork and Collaboration
  • Attention to details
  • Time management abilities
  • Problem-solving attitude
  • Campaign Development
  • Organizational Skills
  • Customer Service

Languages

English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional

Timeline

Advertising Specialist - Digital

Accelerate 360
07.2022 - Current

Financial Planning Manager

Manulife Hong Kong
01.2020 - 05.2022

Assistant Manager - Marketing and Event

B.S.C. Colourliving Limited
03.2016 - 07.2019

Catering & Events Coordinator

The Ritz Carlton Hong Kong
04.2013 - 09.2015

Flight Attendant

Cathay Pacific Airways
05.2010 - 12.2012

Bachelors of Commerce - Marketing And Advertising

Curtin University of Technology of Australia
Hei Ching August YIM