Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

HEERVEEN KUMAR LALLMAN

Toronto,ON

Summary

Experienced Police Constable with a 05 years background in law enforcement. Committed to enforcing and investigating violations of territorial, provincial and federal laws in MAURITIUS. Adept at responding to emergency and non-emergency calls. Proficient in seaward patrol and law enforcement relating to the protection of the maritime zones of MAURITIUS. Strengths include gathering prosecution evidence, searching suspects and patrolling areas by boat or vessel, car and foot.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Police Constable

Mauritius Police Force
Port-Louis, Mauritius, Pamplemousses
01.2019 - 02.2024
  • Attended to emergency calls and responded to incidents in a timely manner.
  • Patrolled assigned areas and conducted traffic stops, issuing warnings or citations as appropriate.
  • Investigated criminal activity, collecting evidence, interviewing witnesses, and writing reports.
  • Enforced laws and ordinances related to state statutes or local regulations.
  • Maintained order at public events such as demonstrations or parades.
  • Responded to medical emergencies providing first aid when necessary.
  • Provided assistance to other law enforcement agencies when requested.
  • Participated in training exercises designed to maintain proficiency in firearms use and safety protocols.
  • Initiated proactive strategies for reducing crime in assigned areas through community outreach programs.
  • Transported prisoners between locations while maintaining control of the situation.
  • Prepared detailed incident reports documenting all facts associated with each call for service.
  • Administered sobriety tests during DUI stops following departmental procedures.
  • Assisted with crowd control during special events such as concerts or sporting events.
  • Evaluated complaints and emergency-request information to determine response requirements.
  • Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
  • Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
  • Partnered with team members to implement service initiatives and achieve team objectives.

Intern

Mauritius Telecom Ltd
Port-Louis, MAURITIUS, Port-Louis
08.2017 - 11.2017
  • Configured and tested network hardware, such as routers and switches.
  • Performed routine maintenance of the local area network infrastructure.
  • Maintained records of all changes made to the company's networks.
  • Maintained positive working relationship with fellow staff and management.
  • Performed variety of clerical and administrative duties pertaining to on-site support.

Telemarketer

Euro CRM MAURITIUS Ltd
Port-Louis, MAURITIUS, MOKA
10.2012 - 08.2013
  • Identified potential customers through cold calling and database research.
  • Developed relationships with customers to increase sales opportunities.
  • Greeted customers in a friendly, professional manner on the phone.
  • Provided product information, answered questions, and offered solutions to customer inquiries.
  • Initiated outbound calls to prospective clients using scripts.
  • Created reports detailing telemarketing activities and results.
  • Participated in weekly team meetings to discuss performance metrics and improvement ideas.
  • Worked closely with marketing teams to develop effective strategies for increasing customer base.
  • Adhered to all applicable laws, regulations, policies, and procedures when conducting telemarketing activities.
  • Consistently met daily, weekly, monthly call quotas set forth by management team.
  • Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.

Education

Certificate - Electronic Engineering Technology

University of Technology Mauritius
Ave De La Concorde, Port Louis, Mauritius
12-2021

Higher School Certificate -

Terre Rouge State Secondary School
Bois Pignolet, Port Louis, Mauritius
11-2011

School Certificate -

Terre Rouge State Secondary School
Bois Pignolet, Port Louis, Mauritius
11-2008

Skills

  • Rule Enforcement
  • Emergency Response
  • Patrol Procedures
  • Traffic Control
  • Cpr/First Aid Certified
  • Weapons Safety
  • Police Reports
  • Self-Defense Training
  • Defensive Driving Training
  • Work Coordination
  • Report Writing
  • Paperwork Evaluations
  • Witness Interviews
  • Emergency Vehicle Operation
  • Crime Prevention Training
  • Crime Reduction
  • Sales Techniques
  • Documentation
  • Reporting
  • Data Entry
  • Negotiation And Persuasion
  • Data Reporting
  • Leadership

Affiliations

  • Sports
  • Gaming
  • cooking
  • Nature Lover

Languages

English
Full Professional
French
Full Professional
Hindi
Limited

Certification

  • Driving License with more than 10 years of experience

Timeline

Police Constable

Mauritius Police Force
01.2019 - 02.2024

Intern

Mauritius Telecom Ltd
08.2017 - 11.2017

Telemarketer

Euro CRM MAURITIUS Ltd
10.2012 - 08.2013

Certificate - Electronic Engineering Technology

University of Technology Mauritius

Higher School Certificate -

Terre Rouge State Secondary School

School Certificate -

Terre Rouge State Secondary School

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HEERVEEN KUMAR LALLMAN