Heera Singh
Toronto,Canada
Summary
To obtain a part-time or full-time position in your organization to gain a valuable job experience, improve my skills, and to meet and exceed assigned directorate goals
Overview
13
13
years of professional experience
Work History
Project Manager
SBR Builds
2023.01 - Current
- Developed a script to analyze real estate listing in real time to streamline the search for potential projects, detailed with projected profit margins
- Successfully assisted in the management of multiple home construction and renovation projects from conception to completion, ensuring on-time and within-budget delivery.
- Conducted thorough site inspections and coordinated construction activities, ensuring adherence to safety regulations and compliance with building codes.
- Facilitated effective communication between stakeholders, providing regular updates on project progress, milestones, and potential issues.
- Implemented robust quality control processes, conducting inspections and managing snag lists to ensure deliverables met or exceeded client expectations.
- Demonstrated strong leadership skills, motivating and empowering project teams to achieve project objectives while fostering a positive work culture.
Executive Assistant (AS-02)
Health Canada - Regulatory Operations and Enforcement Branch - Director's Office
2022.11 - 2023.01
- Coordinate and manage summits, meetings, conference calls and special events
- Prepare PowerPoint presentations and update Excel spreadsheets for internal and external distribution and training.
- Draft and type correspondence, manage reports, handle extensive travel arrangements.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity by 30%
Program Officer (PM-01)
Health Canada – Business Systems and Information Systems Unit
2021.04 - 2022.06
- Created a Site License Application Parser designed to automate the compilation of necessary informational data regarding applications and placing it in one location
- Used Data analytics to clean up NNHPD’s internal database (NHPSAS)
- Consistently ensured the purging of obsolete ePost conversations in order to maintain a up-to-date inbox
- Developed an automated tool to search and gather information on all universal products codes (UPC) in Canada for utilization by upper management
- Assisted other unit in the Bureau by creating automated tools to take over repetitive tasks and ease staff workload
Junior Program Officer (FSWEP Student)
Health Canada – Submission Administration and Support Division (SASD)
2020.09 - 2021.04
- Efficiently processed and cleared backlog of Natural Health Product (NHP) submission transfers and trading partner updates with great attention to detail
- Processed and reviewed NHP applications for administrative deficiencies submitted by external stakeholders
- Issued regulatory letters to external stakeholders including letters of acknowledgment and notices of refusal in accordance with the Natural Health Product Regulations (NHPR)
- Updated and enhanced protocols and standard operating procedures to enhance efficiency and limit back and forth with applicants
Produce Specialist
Pusateri’s Fine Foods
2019.05 - 2020.09
- Merchandized produce to stimulate sales
- Held and met superior customer service standards set for members
- Managed influx of customer requests alongside manager quotas
- Constantly sought out more efficient protocols to boost daily performance of myself and team members
Kart Attendant
K1 Speed
2018.01 - 2019.08
- Ensured all karts were at safety standards, performing daily checks
- Diagnosed and repaired incongruities in karts
- Acted as first response team, in the event of accidents on track
- Developed efficient strategies to improve amount of races per hour
Floor Manager
Saba Sports Co.
2014.09 - 2018.01
- Hired, trained, and supervised new crew
- Curated look books to guide purchase of future inventory
- Increased customer satisfaction with training strategies
- Oversaw daily operations of both sales floor, and back inventory areas
- Managed inventory and monitored all outgoing and incoming merchandise from distribution center
- Maximized probability and exceeded sales target
Team Leader
Cineplex Queensway Cinemas
2013.04 - 2014.09
- Surpassed daily quotas by 50% from average
- Exceeded expectations leading to multiple awards
- Won every competition entered in such as, most loyalty combos sold, closing up the fastest and counting inventory.
- Maintained all stock was full and fresh, off loaded new stock and ensured invoices were correct in quantity and quality.
Education
Bachelor of Science - undefined
York University
04.2021
Skills
- Excellent time management skills and ability to work in a fast paced environment, meeting tight deadlines resulting in enhanced internal and external client satisfaction and company reputation
- Exceptional interpersonal and customer service skills resulting in positive relationships with internal and external clients and staff
- Able to think independently and quickly resolve problems with great attention to detail, while working under pressure with conflicting priorities
- Excellent communication skills (oral/ written) resulting in the transfer of information in a clear and concise manner
- Willingness to learn with a positive attitude from professional and academic experiences
Timeline
Project Manager
SBR Builds
2023.01 - Current
Executive Assistant (AS-02)
Health Canada - Regulatory Operations and Enforcement Branch - Director's Office
2022.11 - 2023.01
Program Officer (PM-01)
Health Canada – Business Systems and Information Systems Unit
2021.04 - 2022.06
Junior Program Officer (FSWEP Student)
Health Canada – Submission Administration and Support Division (SASD)
2020.09 - 2021.04
Produce Specialist
Pusateri’s Fine Foods
2019.05 - 2020.09
Kart Attendant
K1 Speed
2018.01 - 2019.08
Floor Manager
Saba Sports Co.
2014.09 - 2018.01
Team Leader
Cineplex Queensway Cinemas
2013.04 - 2014.09
Bachelor of Science - undefined
York University