Office Administrative Assistant
CM Machine Services Inc
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Responded to inquiries from callers seeking information.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Managed document control processes by updating databases, scanning records, and archiving files for easy retrieval.
- Enhanced office efficiency by organizing and maintaining filing systems, managing appointment schedules, and handling incoming phone calls.
- Collaborated with various departments to ensure smooth daily operations, resolving administrative issues as they arose.
- Contributed to a professional office environment by greeting visitors courteously and directing them to the appropriate personnel or resources.
