Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Tisha Gupta

Calgary,AB

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Dental Office Administrator

Temple Square
06.2024 - Current
  • Reviewed invoices for accuracy prior to submitting payment requests for approval.
  • Provided administrative support to the dental team, including scheduling appointments, confirming upcoming visits and managing patient records.
  • Performed general bookkeeping duties such as balancing accounts receivable and payable ledgers and reconciling bank deposits.
  • Assisted with filing insurance claims and ensuring accurate payments were received in a timely manner.
  • Greeted patients and provided patient forms to be completed before their appointment.

Greeter

U.S. CONSULATE
11.2023 - 05.2024
  • Enhanced customer satisfaction by providing friendly and efficient service upon entry.
  • Assisted patrons with inquiries and directed them to appropriate departments for further assistance.
  • Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
  • Collaborated with team members to ensure seamless guest experiences during high-traffic periods.
  • Monitored entrance security, reporting any suspicious activity or unauthorized access to management promptly.
  • Provided knowledgeable information regarding store layout, promotions, and events to enhance visitor experience.
  • Improved shipping efficiency by streamlining packing and labeling processes.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.

Dental Office Administrator

Palmerston Group Dental
05.2023 - 08.2023
  • Reviewed invoices for accuracy prior to submitting payment requests for approval.
  • Provided administrative support to the dental team, including scheduling appointments, confirming upcoming visits and managing patient records.
  • Performed general bookkeeping duties such as balancing accounts receivable and payable ledgers and reconciling bank deposits.
  • Assisted with filing insurance claims and ensuring accurate payments were received in a timely manner.
  • Greeted patients and provided patient forms to be completed before their appointment.
  • Managed inventory for dental supplies, ensuring timely ordering to prevent stock shortages and minimize costs.
  • Evaluated and updated office policies periodically to promote efficiency, adaptability, and overall success in the dental practice''s daily operations.

Accountant Intern

TJ Trading Co.
02.2023 - 04.2023
  • Enhanced financial accuracy by diligently reviewing and reconciling accounts on a regular basis.
  • Streamlined accounting processes by assisting with the implementation of new software and tools.
  • Reduced discrepancies in financial reports by carefully analyzing data and identifying errors.
  • Collaborated with colleagues to streamline internal communication, resulting in enhanced productivity within the finance department.
  • Strengthened internal controls by assisting with the development of updated policies and procedures for the finance department.
  • Optimized cash flow management through timely invoicing, collection efforts, and vendor payment scheduling.

Sales Representative

Kognitive Marketing
06.2022 - 01.2023
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

Education

High School Diploma -

Seneca College of Applied Arts And Technology
08.2023

Skills

  • Guest Relations
  • PA Systems
  • Bag Inspection
  • Crisis Management
  • Fixed Asset Accounting
  • Teamwork and Collaboration
  • Customer Service
  • Payment Processing
  • Microsoft PowerApps
  • Virtualization Technologies

Languages

English
Native or Bilingual
French
Limited Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification


  • Certified [CLIENT SUPPORT REPRESENTATIVE], [U.S CONSULATE] - [NOV 2023 - MAY 2024]

Timeline

Dental Office Administrator

Temple Square
06.2024 - Current

Greeter

U.S. CONSULATE
11.2023 - 05.2024

Dental Office Administrator

Palmerston Group Dental
05.2023 - 08.2023

Accountant Intern

TJ Trading Co.
02.2023 - 04.2023

Sales Representative

Kognitive Marketing
06.2022 - 01.2023

High School Diploma -

Seneca College of Applied Arts And Technology

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Tisha Gupta