Heena
Brampton,ON
Summary
Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Experienced Quality Control Analyst with demonstrated track record of improving products and procedures by leveraging hands-on inspections, testing methods and data analysis. Disciplined professional with systematic approach to Task. Applies excellent attention to detail and critical reasoning to successfully conduct experiments.
Overview
5
5
years of professional experience
Work History
Quality Control Technician
BV Glazing System
Vaughan, ON
06.2023 - Current
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Helped uncover and fix production problems in order to reduce overall defect rates.
Package Handler
Purolator
Etobicoke, ON
05.2023 - 09.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Associate
BV Glazing Systems
Vaughan, ON
02.2022 - 05.2023
Business Sales Executive
K.L Malhotra Hosiery
09.2019 - 07.2021
- Met and exceeded revenue goals by 79% through generating new leads and identifying new clients
- Opened new merchandise and stocked sales floor racks and shelves
- Developed new business relationships and maintained existing through regular communications and effective account management
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Built relationships with customers and community to promote long term business growth
- Quoted prices, credit terms and other bid specifications
- Maintained relevance and fluency on company offerings and industry trends.
Education
Post-Degree Certificate - International Business Management
Lambton College of Applied Arts And Technology
Mississauga, ON08.2023
Bachelor in Commerce - Finance
GNA University
08.2019
Skills
- Stocking and replenishing
- Cash Handling
- Product and service sales
- Interpersonal Communication
- Microsoft Office
- Point of sale operation
- Teambuilding
- Conflict resolution
- Product Inspection
- Visual Inspection
- Equipment Calibration
- Workplace Safety
- Continuous Improvement
- Product Sampling
- Testing Procedures
- Report Preparation
Languages
Punjabi
Full Professional
English
Full Professional
Hindi
Full Professional
Timeline
Quality Control Technician
BV Glazing System
06.2023 - Current
Package Handler
Purolator
05.2023 - 09.2024
Associate
BV Glazing Systems
02.2022 - 05.2023
Business Sales Executive
K.L Malhotra Hosiery
09.2019 - 07.2021
Post-Degree Certificate - International Business Management
Lambton College of Applied Arts And Technology
Bachelor in Commerce - Finance
GNA University