Heena
MISSISSAUGA,Ontario
Summary
Detail-oriented Immigration Caseworker with 2+ years of experience and a proven track record of managing various aspects of the immigration applications, resulting in a 99% success rate in processing applications. Dedicated to building positive relationships and helping others achieve their goals of successfully moving to a new country.
Overview
9
9
years of professional experience
Work History
Immigration Case Worker
Canus Immigration Consultancy Inc
10.2021 - Current
- Understanding variety of immigration applications categories and requirements for each category;
- Proficient in Processing of all temporary residence applications including visitor visa, Closed WP , Open WP including of all type extension.
- Processing of Permanent residency applications including express entry, PNP based, spousal sponsorship
- Handle citizenship application, PR card renewal applications.
- Experience of processing LMIA applications , prepare questionnaires and postings as per requirement.
- Filing forms and preparing supporting documentation that meet IRCC standards for all immigration related applications.
- Coordinating with client to request information and documents and handle inquiries by email or telephone to ensure applications are completed
- Meeting Deadlines and submit application on time.
Manager
Karahi Boys Mississauga
05.2018 - Current
- Educated customers on special pricing opportunities and company offerings.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
- Establish work schedules and procedures.
- Maintain records of stock, and sales.
- Train staff in job duties, and sanitation and safety procedures.
- Ensure that food and service meet quality control standards.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Educated customers on special pricing opportunities and company offerings.
- Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Shared detailed information regarding options to help customers make decisions
- Recruited and hired qualified candidates to fill open positions..
Accounting Assistant
Blue Line Trucking express
12.2017 - 04.2018
- Developed customer service skills, using phone, email or direct contact to answer questions or resolve issues.
- Preparing Journal entries.
- Keep Records of all transactions.
- Enter invoices from different vendors on weekly basis.
- Managed all communication with associates and provide feedback.
- Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
Business Administrative Assistant
Bagga Computer Centre
01.2015 - 08.2016
- Maintain relation with establish Customers.Responsible for selling full services.
- Develop strategies to maximize Revenue Opportunity.Overseeing record-Keeping.Order supplies and Making invoices.
Education
2 Years Post Graduate Diploma - Business Marketing
04.2018
Bachelor of Commerce - Commerce And Business Administration
05.2016
Senior Secondary - Commerce
04.2012
Skills
- Leadership
- Problem-solving
- Written and verbal communication
- Teamwork
- Time management
- Customer service
- Cultural sensitivity
- Adaptability
- Critical thinking
- Empathy and compassion
- Integrity
- Teamwork
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Hard Skills
- Prepare all kind of immigration applications
- Microsoft Office Suite
- Documentation processing
- Document verification
- Data Analysis and management applying tools like Microsoft Excel
- Research and information gathering
Timeline
Immigration Case Worker - Canus Immigration Consultancy Inc
10.2021 - Current
Manager - Karahi Boys Mississauga
05.2018 - Current
Accounting Assistant - Blue Line Trucking express
12.2017 - 04.2018
Business Administrative Assistant - Bagga Computer Centre
01.2015 - 08.2016
Sheridan College Institute of Technology And Advanced Learning - 2 Years Post Graduate Diploma , Business Marketing
Punjabi University - Bachelor of Commerce, Commerce And Business Administration
COMMERCE STREAM, Guru Nanak School - Senior Secondary, Commerce
Similar Profiles
Saravanan MurugesanSaravanan Murugesan
Business Development Manager at Emmigranz Elite Businessmen Services - Immigration ConsultancyBusiness Development Manager at Emmigranz Elite Businessmen Services - Immigration Consultancy
Uday SinghUday Singh
Administrative Assistant at Royal Choice Immigration Consultancy Inc.Administrative Assistant at Royal Choice Immigration Consultancy Inc.
Mannatpreet KaurMannatpreet Kaur
Legal Administrative Assistant at Indicate Immigration Consultancy Inc.Legal Administrative Assistant at Indicate Immigration Consultancy Inc.
Trisha LohiyaTrisha Lohiya
Tutor at Daffodil TutoringTutor at Daffodil Tutoring
Grace OhikereGrace Ohikere
Project Coordinator at Axlr8 ConsultingProject Coordinator at Axlr8 Consulting