Hector A Pinedo
Union City
Summary
Results-oriented and strategic sales expert, adept at driving software sales as both a high-performing Account Executive and a tenacious Sales Development Representative. Proven ability to build and nurture strong customer relationships, resulting in a track record of exceeding sales targets and revenue goals. Possesses exceptional communication skills, technical acumen, and a deep understanding of the software industry to effectively position and sell software solutions.
Overview
7
7
years of professional experience
Work History
SMB /Mid Market Account Executive
Moxo
02.2022 - 02.2023
- Cultivated strong client relationships, resulting in $346,000+ in annual revenue.
- Consistently surpassed quarterly goals by over 104%.
- Worked closely with five SDRs to hone in on target customer's personas based on customer conversations, which improved our team close rate by 6%
- Managed end-to-end sales cycles, including lead generation, qualification, and opportunity management.
- Worked closely with internal teams such as Product Management, Engineering, Marketing, etc., to ensure all aspects of the deal were addressed appropriately and efficiently.
- Conducted 90+ calls and wrote 65+ emails daily. achieving Point of excellence in the first 3 months
- Prospected new clientele through networking, cold calling, canvassing and referrals.
Senior Account Executive / Product Liaison /Trainer
Better Mortgage Inc.
09.2019 - 02.2022
- Reviewed customer applications closely to identify any opportunities for further development and revenue.
- Consistently ranked as top 5 out of a sales team of 165 Account Executives
- Consulted with customers using positive communication and active listening skills, offering sound feedback and answering critical questions with effective solutions.
- Be the voice of the customer and Co-workers to influence the Product Teams to implement new features, implement instrumentation for resolving technical issues and improve product functionality.
- Mentored 60+ new hires, resulting in stronger staff development and increased productivity.
- Managed and grew a loan portfolio by regularly exceeding sales targets by 20-50%.
- Achieved a high funding rate of 81% with the company average being at 75%
Inbound Sales // Loan Retention Officer // Outbound Sales
Lendingclub Corp.
08.2018 - 08.2019
- Delivered excellent customer service, resulting in consistent 87.8% customer satisfaction rating.
- Achieved a 75% closing rate, well above industry average of 60 %.
- Handled over 150 calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
- Issued over $7.02 million versus department average of $5.97 million.
Sales Consultant
AT&T Inc.
11.2017 - 08.2018
- Received training and certification from AT&T to represent brand, explain technical functions of mobile devices and guide product selection by customers.
- Logged reports, expenses, receipts and sales documents into digital database with Excel and Word document
- Identified or created customer wants and needs and offered solutions/benefits to upsell new or additional services.
- Drove team revenue totals by bringing in over $14,200 in sales.
Bank Teller // Relationship Banker
Bank Of America
04.2016 - 11.2017
- Upheld strict financial controls by keeping funds secure and accurately transferring monies.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Exceeded quarterly sales goals by 23.5%.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.
Education
High School Diploma -
James Logan High School
Union City, CASkills
- Fluent in Spanish
- Self-motivated
- Communication Skills
- Strategic Prospecting Skills
- Relationship building and management
- Strategic selling
- Account servicing
- Contract Negotiation
Timeline
SMB /Mid Market Account Executive
Moxo
02.2022 - 02.2023
Senior Account Executive / Product Liaison /Trainer
Better Mortgage Inc.
09.2019 - 02.2022
Inbound Sales // Loan Retention Officer // Outbound Sales
Lendingclub Corp.
08.2018 - 08.2019
Sales Consultant
AT&T Inc.
11.2017 - 08.2018
Bank Teller // Relationship Banker
Bank Of America
04.2016 - 11.2017
High School Diploma -
James Logan High School
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