Hector Martinez Perez
Los Angeles
Summary
Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Dispatcher/Warehouse Worker
Lord and Sons
Santa Fe Springs
07.2021 - Current
- Coordinated timely dispatch of vehicles and personnel for operational efficiency.
- Managed communication between drivers, customers, and management to ensure clarity.
- Utilized scheduling software to optimize route planning and reduce delays.
- Assigned drivers to appropriate routes based on customer needs.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Operated forklifts to move inventory throughout the warehouse.
- Mentored junior team members and managed employee relationships.
- Inspected incoming shipments for quality and accuracy before storage.
- Maintained cleanliness and safety standards in work areas.
- Assisted in inventory counts to ensure stock levels were accurate.
- Collaborated with team members to meet daily shipping deadlines.
- Loaded and unloaded delivery trucks following established procedures.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Staged and sorted multiple types of products for loading.
- Inspected damaged goods prior to disposal or return to vendor.
- Collaborated closely with other departments on special projects as needed.
Education
Associate of Science - Fire Science
Rio Hondo College
Whittier, CA 09.2014 - 07.2019
Skills
- Route optimization
- Inventory management
- Forklift operation
- Customer relationship management
- Operational efficiency
- Shipment inspection
- Load assignment
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Employee training
- Safety compliance
- Decision-making
- Incident reporting
- Work order management
- Customer service
- Delivery support
- Conflict resolution
- Improving operations
- Routing orders
- Critical thinker
Languages
English
Professional
Spanish
Professional
Certification
- NREMT Certification
- CA EMT Certification
- Forklift Certification
References
References available upon request.
Timeline
Dispatcher/Warehouse Worker
Lord and Sons
07.2021 - Current
Associate of Science - Fire Science
Rio Hondo College
09.2014 - 07.2019