Detail-oriented Pharmacy Technician with expertise in data analysis and visualization. Proven ability to enhance understanding through impactful presentations using Microsoft Office tools.
Overview
21
21
years of professional experience
Work History
Pharmacy Technician
Northeast Valley Health Corp
San Fernando
01.2005 - Current
Trained new staff on pharmacy procedures, safety standards, and customer service practices.
Resolved customer complaints promptly while maintaining a high level of professionalism.
Ensured compliance with federal, state, and local laws regarding pharmacy operations.
Assisted in training employees on pharmacy procedures and technology updates.
Provided exceptional customer service by answering inquiries about medications and health topics.
Analyzed data to calculate pharmacy profit margins and attrition rates for quarterly reports.
Created visual presentations of pharmacy data using Excel and PowerPoint to enhance understanding.