Hector Martinez
Pomona
Summary
Dynamic customer service professional with a proven track record at Target, excelling in problem solving and relationship management. Recognized for enhancing service efficiency and fostering positive customer experiences. Adept in team collaboration and machine learning, I thrive in fast-paced environments, consistently exceeding expectations and driving customer satisfaction.
Overview
1
1
year of professional experience
Work History
Closing Expert
Target
Pomona
09.2024 - 02.2025
- Greeted customers and provided customer service.
- Contributed to a positive customer service experience by providing excellent customer service skills.
- Developed processes for improving customer service efficiency.
Game Attendent
RCS
Pomona
05.2024 - 05.2024
- Ensured that all customer service standards were met or exceeded during each shift.
- Conducted regular inventory checks to ensure adequate supplies are available.
- Responded promptly to customer inquiries regarding services offered or product availability.
- Provided friendly reminders to customers about upcoming events or promotional offers.
- Greeted customers, answered their questions and provided them with assistance.
Education
Bachelor of Science - Computer Science
California State University, Fullerton
Fullerton, CA06-2028
High School Diploma -
Diamond Ranch High School
Pomona, CA06-2024
Skills
- Problem solving
- Customer service
- Machine learning
- Relationship management
- Team collaboration
Affiliations
- I have can get along with almost everyone no matter what kind of background or age. Im able to strike up conversations based on any sort of subject.
- I like to indulge in physical activities, such as going the gym, playing sports, and doing cardio
- I have many interest in hobbies that bring out a individuals create side such as art, music, collecting,
Languages
English
Native/ Bilingual
Spanish
Full Professional
French
Limited
Timeline
Closing Expert
Target
09.2024 - 02.2025
Game Attendent
RCS
05.2024 - 05.2024
Bachelor of Science - Computer Science
California State University, Fullerton
High School Diploma -
Diamond Ranch High School
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