HECTOR MANCERA
Danville
Summary
Results-driven professional with a proven track record in driving operational excellence and strategic planning. Seeking to leverage leadership abilities to drive sales, optimize processes, and foster collaborative team environments as the QOM at Apple. Currently planning a move to Austin, TX and eager for the opportunity to showcase capabilities.
Overview
28
28
years of professional experience
Work History
COO
S&J Properties Luxury Design Build
08.2024 - Current
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Managed Vendor activities to secure best possible cost.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Cultivated company-wide culture of innovation and collaboration.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Account Manager
Pacific States Petroleum, Inc.
01.2023 - 01.2024
- Finding and managing new accounts
- Creating routes through growth of the territory
- Making and keeping new and existing customer relationships through excellent customer service
- Working closely with our dispatch and accounting departments to make sure net terms are met on time
- Staying up to date with market trends, new equipment and competitors
- Staying relevant with the latest product lines
Director of Transportation
Pacific States Petroleum, Inc.
01.2019 - 01.2023
- Company Overview: California Transportation
- Assisted in organizing, strengthening and scaling the newly acquired transportation business
- Vetted, hired and trained new drivers, mechanics, dispatchers, sales team and managers for Northern and Southern California
- Grew it from 4 used 5th wheel trucks to a updated fleet of over 20 new Volvo & HD trucks
- Carried a relationship with customers, brokers & truck centers all throughout California
- Made sure we were always accessible 24/7 365
- Worked closely with HR and managers to stay on top of changing regulations
- Daily troubleshooting and creating effective systems where needed
- California Transportation
Expansion/Account Manager
Pacific States Petroleum, Inc.
01.2016 - 01.2019
- Led the Southern California business expansion project from scratch as the only person in SoCal
- Assisted in locating the first Southern California HQ that is hazmat compliant
- Found and managed new and existing accounts
- Vetted, hired and trained new drivers, mechanic, dispatchers, billing team, sales team, safety team and operations managers for Southern California
- Focused on building a driven culture within and throughout divisions
- Assisted in Southern California's growth which is now 3 profitably owned locations in Los Angeles County, Riverside County, & San Diego County with over 25 trucks working at all times of the day and over 35 employees strong and growing
- Streamline more efficient protocols when spotted
- Hired out the demolition and rebuild of the Norwalk yard and buildings interior and exterior
- Drove at all hours at a moments notice whenever needed to lead by example and facilitate growth
Account Manager
Pacific States Petroleum, Inc.
01.2013 - 01.2016
- Finding and managing new accounts
- Creating routes through growth of the territory
- Making and keeping new and existing customer relationships through excellent customer service
- Working closely with our dispatch and accounting departments to make sure net terms are met on time
- Staying up to date with market trends, new equipment and competitors
- Staying relevant with the latest product lines
Dispatcher
Pacific States Petroleum, Inc.
01.2012 - 01.2013
- Planning days ahead continuously 24/7 365
- Taking over 150 delivery orders per day and organizing the date, time & schedules
- Routing each truck and driver to various locations
- Making sure each and every driver is clear on what needs to get done and what timelines to be sharp on
- Working hand in hand with each and every driver at all hours of the day to complete the route effectively
- Taking ownership and executing emergency jobs through all hours of the day
- Jumping in and driving a route on a moments notice
Class A Fuel Truck Driver
Pacific States Petroleum, Inc.
01.2010 - 01.2012
- Made sure my drivers log book was always up to date
- Delivered fuel to various job sites, hospitals, businesses and more
- Was in charge of making sure I have the correct equipment to complete each job for that given day
- I was the driver that created and worked the first swing shifts and graveyard shifts giving them the idea to hot seat the trucks for max return per equipment
- Training new hired drivers and vetting them
General Manager
Harbor Weighers, Inc.
01.1997 - 01.2010
- Worked with USDA daily as we were a compliance facility
- Managed various dry containers and refrigerated containers for off load inspections and trans-loading to fixed trailers for long haul
- Work with USDA inspectors to make sure they had the core samples of fruit and produce they needed imported from around the world
- Managed day laborers and kept the work pace going as there was always tight deadlines
- Fabricated metal frames for various equipment and tooling
- Worked with heavy machinery that was being both imported and exported
- Assisted in various construction projects throughout the warehouse and their construction business in various locations (maycabinc.com)
Education
High School Diploma - Auto Shop & Drafting
Nathaniel Narbonne High School
Harbor City, CA01.1999
CAD 14 Certified - undefined
SCROC
Torrance, CA01.1999
Skills
- Communicating Effectively
- Bi-Lingual (Spanish)
- Team Development
- Operation Management
- Executive Leadership
- Directing Teams
- Managing Teams
- Managing Day to Day Operations
- Personnel development
- Delegating Task
- Account Managing
- Extensive Sales & Services Experience
- Recruiting
- MS Office
- Samsara Software
- Fleet Panda Software
- Fleetio Software
- Always available by phone
- Business development
Languages
Spanish
Full Professional
Timeline
COO
S&J Properties Luxury Design Build
08.2024 - Current
Account Manager
Pacific States Petroleum, Inc.
01.2023 - 01.2024
Director of Transportation
Pacific States Petroleum, Inc.
01.2019 - 01.2023
Expansion/Account Manager
Pacific States Petroleum, Inc.
01.2016 - 01.2019
Account Manager
Pacific States Petroleum, Inc.
01.2013 - 01.2016
Dispatcher
Pacific States Petroleum, Inc.
01.2012 - 01.2013
Class A Fuel Truck Driver
Pacific States Petroleum, Inc.
01.2010 - 01.2012
General Manager
Harbor Weighers, Inc.
01.1997 - 01.2010
CAD 14 Certified - undefined
SCROC
High School Diploma - Auto Shop & Drafting
Nathaniel Narbonne High School
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