Hector Maldonado
Menlo Park
Summary
Determined at any task at hand, will provide there all to achieve any other goals that may lay. Patient and lenient but still forceful in achieving success.
Overview
5
5
years of professional experience
Work History
Porter
Porsche Redwood City
01.2023 - Current
- Assist sales teams with vehicle preparation, ensuring cleanliness and readiness for customer presentation
- Coordinate vehicle movements on the lot and during customer test drives, contributing to seamless sales operations
- Support sales teams by maintaining the lot, managing inventory, and addressing any customer inquiries with professionalism
- Provide outstanding customer service by assisting clients with vehicle deliveries and returns, maintaining Porsche’s high standards
- Provide photos for the dealership car sales website
Barista
Starbucks
01.2020 - 01.2023
- Delivered exceptional customer service by preparing high-quality beverages and ensuring customer satisfaction in a fast-paced environment
- Handled cash transactions, managed inventory, and resolved customer issues with patience and a solutions-oriented approach
- Trained new employees, sharing best practices and maintaining store standards to improve overall efficiency and service quality
Traffic Conductor
Webb Ranch
09.2019 - 10.2019
- Worked a seasonal job for Halloween while attending high school
- Directed people's vehicles and managed other interactions
Education
High School Diploma - undefined
Menlo-Atherton High School
Atherton, CA06.2019
Skills
Customer Service: Strong communication skills, ability to resolve customer issues, and deliver a high level of service
Sales Support: Experienced in supporting sales operations and preparing products for customer presentation
Technical Skills: Hands-on experience in repair and maintenance work, capable of handling a variety of tasks
Teamwork & Leadership: Proven ability to work collaboratively and train new team members to uphold company standards
Languages
Spanish (Experienced)
Timeline
Porter
Porsche Redwood City
01.2023 - Current
Barista
Starbucks
01.2020 - 01.2023
Traffic Conductor
Webb Ranch
09.2019 - 10.2019
High School Diploma - undefined
Menlo-Atherton High School
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