Summary
Overview
Work History
Education
Skills
Accomplishments
References
Certification
Ultra Running
Languages
Timeline
Generic

Hector Collazo

San Diego,CA

Summary

Results-oriented insurance agency manager with a proven track record of driving high-performance teams and consistently surpassing company revenue targets. Excels in fostering a client-focused culture while executing innovative business strategies that optimize revenue targets. Exceptional leadership skills help motivate teams to achieve high level goals and thrive in dynamic environments. Customer service oriented approach, coupled with a keen business awareness, has help create a trusted leader capable of steering insurance agencies toward success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Insurance Agency Manager

Allstate
01.2023 - Current
  • Transferred to Ramona location as the new manager to help update the operational processes and help establish a new standardized method
  • Supported staff to help increase sales to date by an additional 34%
  • Spearheaded the transition to a paper-free environment by implementing digital document management systems training, resulting in increased efficiency, and streamlining daily operations
  • Engaged with local business owners to establish valuable connections, which has contributed to the expansion of the collective network and client base
  • Pivotal in helping the agency retain its Elite status through generating life insurance leads

Insurance Agency Manager

Allstate
12.2018 - 01.2023
  • Achieved the highest award Allstate has to offer within the first year as a manager; Inner Circle Elite, 2019
  • Achieved all office growth and sales targets, allowing the office to be ranked #1 in the country as a standalone agency in 2019
  • Instrumental in transitioning the sales force to work from home (2020-2021)
  • Managed staff of Sales Representatives to maximize sales and gross profit, increasing the book of business premiums by over $1million
  • Remained the highest producing sales team member, responsible for 27% of all sales within the organization
  • Responsible for office lead investment programs and sales lead distribution amongst the sales team
  • Instrumental in the hiring and training sales staff members
  • Exceeded all monthly sales, retention, and customer service goals.
  • Achieved the distinction of consistently securing the highest life insurance sales and generating quality leads to allow the agency to keep its Elite status

Licensed Sales Producer

Allstate
06.2016 - 12.2018
  • Earned the Commitment to Excellence award as a top 8 licensed sales producer in California for 2017
  • Coordinated with the office manager and helped produce standardized guidelines for all office locations still being used today
  • Earned the Honor Ring award in 2018 as a top 12 sales producer for Allstate in California
  • Individually responsible for 39% of all new business premium written within all office locations from 2016 - 2019
  • Trained new staff while overseeing their performance for the first six months of their employment

Track & Field Sprints Coach

Escondido Charter High School
02.2018 - 05.2018

Track & Field Sprints Coach

Mission Hills High School
02.2016 - 06.2016

Customer Service Representative

Allstate
05.2015 - 06.2016
  • Provided assistance with maintaining customer records and accounts
  • Maintained detailed and accurate customer records in the company database
  • Interacted with customers to gain long-term customer loyalty
  • Converted all paper files to electronic files for easier access and storage

Warehouse Lead

Jerome's Furniture
01.2013 - 05.2015
  • Wrote and administered performance reviews for skill improvement
  • Communicated, both written and verbal, including oral presentations.

Warehouse Associate

Jerome's Furniture
10.2010 - 01.2013

Education

Bachelor of Arts (B.A.) History -

California State University San Marcos
San Marcos, CA
05.2015

Skills

  • Team Building & Training
  • Budgeting
  • Sales Strategy
  • In-Depth Knowledge of Insurance Products
  • Process Improvement
  • Technology Integration
  • Flexibility in Business Strategies

Accomplishments

  • Life Insurance License
  • Property & Casualty License
  • Accident & Health License
  • Securities Industry Essentials (SIE) Exam Passed

References

Brook Daly, Allstate Agency Owner, Allstate

(760) 443-3339 - BrookDalyEsc@Allstate.com- Current Agency Owner


Lori Goodale, Allstate Agency Manager, Allstate

(760) 703-0578 - LoriGoodale@Allstate.com - Former Manager


Meredith Daly, Allstate Agency Manager, Allstate

(760) 443-4263 - MeredithDaly@Allstate.com - Marketing Director


Rose Gess, Allstate Customer Service Representative, Allstate

(760) 445-2862  - RoseGess@Allstate.com 


Maribel Hernandez, Allstate Sales Representative, Allstate

(760) 498-8468 - MHernandezCue@Allstate.com 


Matthew Bruno, Special Education Teacher, Grossmont Union High School District

(760) 644-8415 - MGBruno55@Gmail.com - Friend & Former Teammate





Certification

  • Accident & Health or Sickness License
  • Property & Casualty License
  • Life License
  • Securities Industry Essentials (SIE) Exam Completion

Ultra Running

Translates the lessons learned from ultra distance running into the workplace, showcasing perseverance, effective decision making, and the ability to push forward in a high stress, high-pressure environments. 

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Insurance Agency Manager

Allstate
01.2023 - Current

Insurance Agency Manager

Allstate
12.2018 - 01.2023

Track & Field Sprints Coach

Escondido Charter High School
02.2018 - 05.2018

Licensed Sales Producer

Allstate
06.2016 - 12.2018

Track & Field Sprints Coach

Mission Hills High School
02.2016 - 06.2016

Customer Service Representative

Allstate
05.2015 - 06.2016

Warehouse Lead

Jerome's Furniture
01.2013 - 05.2015

Warehouse Associate

Jerome's Furniture
10.2010 - 01.2013

Bachelor of Arts (B.A.) History -

California State University San Marcos

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Hector Collazo