Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hector Alvarez

Edmonton,AB

Summary

Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Store Supervisor

Rhaybrex Holdings Ltd AO Jiffylube
12.2013 - Current
  • Improved store efficiency by implementing effective inventory management and product merchandising techniques.
  • Enhanced customer experience through attentive service and prompt resolution of issues.
  • Streamlined store operations for increased productivity by establishing clear work procedures and staff responsibilities.
  • Boosted sales performance with targeted marketing strategies and in-store promotions.

Lube Technician

Lube City
03.2009 - 12.2013
  • Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
  • Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
  • Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
  • Maintained a clean and safe work environment, adhering to all safety regulations and protocols.

Police Officer

Philippine National Police (PNP)
09.1998 - 02.2009
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
  • Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
  • Apprehended offenders and conducted interviews and interrogations.
  • Testified effectively in court, contributing to successful prosecutions of offenders.

Education

Bachelor of Science - Business Management (Graduate)

University of Negros Occidental - Recoletos

Skills

  • Store Opening and Closing
  • Documentation and Reporting
  • Multitasking and Organization
  • Cash Management
  • Inventory Management
  • Customer Service
  • Staff Supervision
  • Team Building and Leadership
  • Problem-Solving
  • Supply Ordering
  • Restocking Oversight
  • Product Knowledge
  • Multitasking
  • Decision-Making

Certification

  • CONFINED SPACE ENTRY & MONITORING - Energy Safety Canada (February 2022).
  • FALL PROTECTION - Energy Service Canada (February 2022).
  • H2S ALIVE - Energy Service Canada (February 2022)
  • UNDERCHASSIS COMPONENT SERVICING - Technical Education Skills Development Authority (TESDA) (March 2008).
  • ENGINE OVERHAULING - Technical Education Skills Development Authority (TESDA) (December 2007).
  • EMERGENCY MEDICAL FIRST RESPONDER AND DISASTER MANAGEMENT TRAINING - Negros Rescue Federation, Republic of the Philippines (July 2008).
  • PUBLIC SAFETY COURSE - Philippine Public Safety College, Philippine National Training Institute, Philippine National Police (March 1999).

Timeline

Store Supervisor

Rhaybrex Holdings Ltd AO Jiffylube
12.2013 - Current

Lube Technician

Lube City
03.2009 - 12.2013

Police Officer

Philippine National Police (PNP)
09.1998 - 02.2009

Bachelor of Science - Business Management (Graduate)

University of Negros Occidental - Recoletos

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Hector Alvarez