Heba Yousif
Calgary,AB
Summary
Dedicated Pharmacist offering 10 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management, and healthcare administrators.
Overview
14
14
years of professional experience
Work History
Pharmacy Assistant
Pharmasave Pharmacy
01.2025 - Current
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Updated computer system with current customer, payment and inventory information.
Instructor
National University
10.2021 - 10.2024
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Tested and evaluated students on materials presented in classes and laboratories.
- Increased student participation via engaging lectures and assignments.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
Pharmacist
Abeerna Pharmacy
05.2018 - 05.2021
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
Pharmacist
AlMatar Pharmacy
02.2013 - 12.2016
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Counseled patients regarding proper intake of medications.
- Educated patients on proper medication use.
- Advised patients on medication side effects and contraindications and explained proper administration.
Pharmacist
AlShaab Teaching Hospital
06.2011 - 06.2012
- Developed effective relationships with physicians, nurses, and other healthcare professionals to ensure optimal communication and collaboration in patient care.
- Verified safety and accuracy of physician orders.
- Dispensed and procured medicinal products and supplies used in hospital.
- Provided accurate drug information to healthcare providers on the safe use of medications within the hospital setting.
Education
Master of Drug Quality Control - Pharmacy
The National Ribat University
Khartoum, Sudan12-2019
Bachelor of Pharmacy - Pharmacy
The National Ribat University
Khartoum,Sudan06-2010
Skills
- Strong communication skills
- Customer service
- Prescription verification
- Medication dispensing
- Patient counseling
- Resolving complaints
- Managing products
- Documentation skills
- Public speaking
- Class instruction
- Lesson planning
Languages
English
Timeline
Pharmacy Assistant
Pharmasave Pharmacy
01.2025 - Current
Instructor
National University
10.2021 - 10.2024
Pharmacist
Abeerna Pharmacy
05.2018 - 05.2021
Pharmacist
AlMatar Pharmacy
02.2013 - 12.2016
Pharmacist
AlShaab Teaching Hospital
06.2011 - 06.2012
Master of Drug Quality Control - Pharmacy
The National Ribat University
Bachelor of Pharmacy - Pharmacy
The National Ribat University
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