Heaven Strong
Sacramento,CA
Summary
Dynamic and compassionate professional with extensive experience in caregiving and team collaboration at Pro Health. Proven ability in patient assessments and complaint resolution, fostering strong relationships while ensuring adherence to care plans. Recognized for maintaining efficient work environments and delivering exceptional client care with empathy and respect.
Overview
5
5
years of professional experience
Work History
Team Member
Tipps and Shakes
12.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained productive, efficient approach to all tasks.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Caregiver
Pro Health
06.2023 - 01.2024
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Built strong relationships with clients to deliver emotional support and companionship.
Caregiver
Private Care
09.2022 - 06.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Team Member
The Rink
11.2021 - 11.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Trained new team members by relaying information on company procedures and safety requirements.
Team Member
Dairy Queen
10.2021 - 02.2022
- Assisted with inventory counts and stocking of merchandise.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Team Member
Carl's Jr
08.2021 - 10.2021
- Maintained productive, efficient approach to all tasks.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
Team Member
SUBWAY®Restaurants
03.2020 - 08.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Developed strong cooperative relationships with coworkers and managers.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained productive, efficient approach to all tasks.
Skills
- Complaint resolution
- Cleaning
- Cash handling
- Compassionate client care
- Patient assessments
- Compassion and empathy
- Patient mobility assistance
- ADL assistance
- Care plan adherence
- Respectful and compassionate
- Compassionate communication
- HIPAA compliance
Timeline
Caregiver
Pro Health
06.2023 - 01.2024
Team Member
Tipps and Shakes
12.2022 - Current
Caregiver
Private Care
09.2022 - 06.2023
Team Member
The Rink
11.2021 - 11.2022
Team Member
Dairy Queen
10.2021 - 02.2022
Team Member
Carl's Jr
08.2021 - 10.2021
Team Member
SUBWAY®Restaurants
03.2020 - 08.2021
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