Heather Glena Asai
North Vancouver,BC
Summary
Results-driven sales and operations leader with a relentless focus on customer satisfaction and a proven track record of team success. Utilizes a creative approach, goal setting, and strong relationship building to consistently achieve standout, quantifiable results. Solution-focused and excels at designing and executing winning programs that exceed targets while fostering the development of top-notch talent.
Overview
25
25
years of professional experience
Work History
National Director
Nestle
10.2021 - Current
- Leading our National Accounts, Field Sales, Distribution and Operations teams for all Nestle brands in the out of home channel.
- Setting aggressive targets for team to drive company success and strengthen motivation.
Director of Field Sales and Distribution
Nestle
08.2019 - 09.2021
- Spearheaded innovative approaches to resource allocation and strategic planning through the amalgamation of two sales cultures.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
National Field Sales Manager
Nestle
08.2018 - 07.2019
- Moved with brand Starbucks to Nestle as part of global agreement. Inspired and managed team through major restructure.
- Coached and promoted high-achieving sales and account executives to build strong talent pipeline and boost company growth.
Sr. Business Development & Operations Manager
Starbucks
04.2016 - 08.2018
- Generated new business with marketing initiatives and strategic plans to build and open Franchise Store locations.
- Led team to negotiate and close long-term agreements with new and existing clients in assigned territory.
Regional Manager, Licensed Stores Western Canada
Starbucks
04.2013 - 04.2016
- Led team of district managers to optimize brand growth and productivity.
- North America New Store Opening Task force and Field Advisory Council providing feedback and project leadership to international operations while opening over 50 locations.
District Manager
Starbucks
01.2008 - 04.2013
Store Manager
Starbucks
06.2006 - 05.2008
Manager
Four Seasons Hotels and Resorts
09.2000 - 06.2006
- Promoted and transferred to properties around the world including; Hawaii, Ireland, Bahamas and Whistler.
Education
Nestle Leadership Programme -
London Business School
Vevey, Switzerland11.2022
Executive Leadership Certificate -
Simon Fraser University
Vancouver, BC01.2017
Bachelor of Commerce - Tourism And Hospitality Management
Toronto Metropolitan (Ryerson) University
Toronto, ON05-2000
Skills
- Leadership to drive organizational transformation
- Creative sales & operations strategy, planning and execution
- Business analysis and profit & loss management
- Cross-functional team leadership
- Talent acquisition and development
Languages
English
Native or Bilingual
French
Professional Working
Spanish
Limited Working
Personal Information
Passionate about adventures in the great outdoors, advocate for health & wellness and committed to life long learning. New Mama and Yoga Instructor, currently enjoying maternity leave.
Timeline
National Director
Nestle
10.2021 - Current
Director of Field Sales and Distribution
Nestle
08.2019 - 09.2021
National Field Sales Manager
Nestle
08.2018 - 07.2019
Sr. Business Development & Operations Manager
Starbucks
04.2016 - 08.2018
Regional Manager, Licensed Stores Western Canada
Starbucks
04.2013 - 04.2016
District Manager
Starbucks
01.2008 - 04.2013
Store Manager
Starbucks
06.2006 - 05.2008
Manager
Four Seasons Hotels and Resorts
09.2000 - 06.2006
Nestle Leadership Programme -
London Business School
Executive Leadership Certificate -
Simon Fraser University
Bachelor of Commerce - Tourism And Hospitality Management
Toronto Metropolitan (Ryerson) University
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