Heather Zambrano
Woodland Hills
Summary
Adept at navigating high-pressure environments, I leveraged my problem-solving and customer service skills to excel as a Resident Bartender at Wilshire Country Club. Known for a friendly attitude and efficient multitasking, I consistently delivered exceptional service, enhancing customer satisfaction and operational efficiency without compromising quality.
Overview
10
10
years of professional experience
Work History
Gold Star Staffing
Time and Kim Snay
Westlake Village, CA
11.2024 - Current
- Exhibited strong personal responsibility and initiative.
- Worked effectively in fast-paced environments.
- Demonstrated proficiency in both independent and team-oriented work environments.
- Demonstrated capability to rapidly absorb and adjust to new conditions.
- Served as bartender at numerous events, consistently delivering outstanding service.
Resident Bartender
Wilshire Country Ckub
Los Angeles Country Club.
03.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Liquid Catering
Chatsworth, CA, USA
01.2017 - Current
Private Event Bartender
Self-employed Private Event Bartender
Woodland Hills, CA, USA
01.2016 - Current
Bartender
Cornucopia Caterers
01.2015 - 01.2023
Bartender
Center Plate
Pasadena, CA, USA
01.2018 - 01.2020
Bartender
LEGENDS Hospitality
Pasadena, CA, USA
01.2018 - 01.2020
Education
Bartender’s Training Institute -
Bartender’s Training Institute
High School Diploma -
Alexandria Academy
Westlake Village, CA05.2005
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
- Computer skills
- Critical thinking
- Expert Bartender & Mixologist – Can make 100 cocktails, design custom drinks & themes
- Full-Service Event Provider – Supplies garnishes, bar equipment, rentals & more
- Customer-Focused – Friendly, adaptable, and calm under pressure
- Efficient & Detail-Oriented – Manages time, multitasks, and problem-solves
- Licensed & Skilled – Certified for fire, dry ice, and specialty cocktails
- Tech-Savvy & Critical Thinker – Uses computer skills for planning & execution
Timeline
Gold Star Staffing
Time and Kim Snay
11.2024 - Current
Resident Bartender
Wilshire Country Ckub
03.2022 - Current
Bartender
Center Plate
01.2018 - 01.2020
Bartender
LEGENDS Hospitality
01.2018 - 01.2020
Bartender
Liquid Catering
01.2017 - Current
Private Event Bartender
Self-employed Private Event Bartender
01.2016 - Current
Bartender
Cornucopia Caterers
01.2015 - 01.2023
Bartender’s Training Institute -
Bartender’s Training Institute
High School Diploma -
Alexandria Academy