Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Zambrano

Woodland Hills

Summary

Adept at navigating high-pressure environments, I leveraged my problem-solving and customer service skills to excel as a Resident Bartender at Wilshire Country Club. Known for a friendly attitude and efficient multitasking, I consistently delivered exceptional service, enhancing customer satisfaction and operational efficiency without compromising quality.

Overview

10
10
years of professional experience

Work History

Gold Star Staffing

Time and Kim Snay
11.2024 - Current
  • Exhibited strong personal responsibility and initiative.
  • Worked effectively in fast-paced environments.
  • Demonstrated proficiency in both independent and team-oriented work environments.
  • Demonstrated capability to rapidly absorb and adjust to new conditions.
  • Served as bartender at numerous events, consistently delivering outstanding service.

Resident Bartender

Wilshire Country Ckub
03.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

Liquid Catering
01.2017 - Current

Private Event Bartender

Self-employed Private Event Bartender
01.2016 - Current

Bartender

Cornucopia Caterers
01.2015 - 01.2023

Bartender

Center Plate
01.2018 - 01.2020

Bartender

LEGENDS Hospitality
01.2018 - 01.2020

Education

Bartender’s Training Institute -

Bartender’s Training Institute

High School Diploma -

Alexandria Academy
Westlake Village, CA
05.2005

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Calm under pressure
  • Active listening
  • Decision-making
  • Problem resolution
  • Computer skills
  • Critical thinking
  • Expert Bartender & Mixologist – Can make 100 cocktails, design custom drinks & themes
  • Full-Service Event Provider – Supplies garnishes, bar equipment, rentals & more
  • Customer-Focused – Friendly, adaptable, and calm under pressure
  • Efficient & Detail-Oriented – Manages time, multitasks, and problem-solves
  • Licensed & Skilled – Certified for fire, dry ice, and specialty cocktails
  • Tech-Savvy & Critical Thinker – Uses computer skills for planning & execution

Timeline

Gold Star Staffing

Time and Kim Snay
11.2024 - Current

Resident Bartender

Wilshire Country Ckub
03.2022 - Current

Bartender

Center Plate
01.2018 - 01.2020

Bartender

LEGENDS Hospitality
01.2018 - 01.2020

Bartender

Liquid Catering
01.2017 - Current

Private Event Bartender

Self-employed Private Event Bartender
01.2016 - Current

Bartender

Cornucopia Caterers
01.2015 - 01.2023

Bartender’s Training Institute -

Bartender’s Training Institute

High School Diploma -

Alexandria Academy
Heather Zambrano