- I like trying new recipes and food trends
- Growing herbs, vegetables, or fruits in home gardens
- I enjoy cooking for friends and family gatherings
- Cooking
Heather Wiltshire-Smith
Sombra
Summary
As the founder of GP Catering, I excelled in small business operations and customer relations, significantly enhancing client satisfaction and repeat business through strategic menu optimization and robust vendor partnerships. My leadership ensured compliance with health standards, demonstrating a blend of strong communication skills and operational management.
Overview
34
34
years of professional experience
Work History
Owner
GP Catering
01.1990 - 10.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Oversaw food preparation and monitored safety protocols.
- Purchased food and cultivated strong vendor relationships.
Education
High School Diploma -
Northern Collegiate
Sarnia, ON06-1978
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Interests
Timeline
Owner
GP Catering
01.1990 - 10.2023
High School Diploma -
Northern Collegiate
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