Summary
Overview
Work History
Education
Skills
Timeline
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Heather Wiehouwer

Hamilton,ON

Summary

Dynamic sales professional with a proven track record at Everest Toys, excelling in relationship management and data analysis. Enhanced client retention through effective communication and problem resolution, while streamlining operations for increased efficiency. Recognized for driving sales growth and mentoring teams, demonstrating adaptability and a solution-oriented mindset.

Overview

19
19
years of professional experience

Work History

Sales Coordinator Supervisor

Everest Toys
04.2021 - Current
  • Increased sales revenue by establishing robust relationships with clients and pursuing new opportunities.
  • Maintained precise records of all sales activities, including quotes and follow-ups.
  • Served as intermediary among internal departments to facilitate smooth client account management
  • Resolved concerns for high-profile customers, boosting retention and loyalty.
  • Managed client accounts to sustain existing relationships while growing business share.
  • Generated detailed reports with findings and actionable recommendations for improvement.
  • Developed processes to streamline operations, enhancing overall workflow efficiency.
  • Entered information into multiple databases, including mapping and automation

Senior Sales Associate

Moore’s Clothing
05.2006 - 04.2021
  • Achieved and maintained high sales performance, supporting business expansion efforts.
  • Fostered strong relationships with clients to drive sales growth.
  • Mentored new associates on effective selling strategies and company policies.
  • Resolved customer issues swiftly, improving satisfaction levels significantly.
  • Participated actively in trade shows and networking to create new leads.
  • Conducted engaging product demonstrations that exceeded sales expectations.
  • Implemented efficient inventory controls to prevent stockouts and optimize sales potential.
  • Executed transactions using POS system for smooth operational flow.

Education

High School Diploma -

Glendale Secondary School
Hamilton, ON

Skills

  • Data analysis and reporting
  • Budget management expertise
  • Proficient in technology use
  • Communication effectiveness
  • Relationship management skills
  • Solution-oriented mindset
  • Organizational skills and time management
  • Adaptability to change
  • Teamwork capabilities
  • Customer satisfaction focus
  • Accuracy in data handling

Timeline

Sales Coordinator Supervisor

Everest Toys
04.2021 - Current

Senior Sales Associate

Moore’s Clothing
05.2006 - 04.2021

High School Diploma -

Glendale Secondary School

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Heather Wiehouwer