Heather White
London,ON
Summary
Motivated and dependable professional with experience in team leadership, customer service, and retail operations. Seeking an opportunity to contribute strong organizational, communication, and problem-solving skills in a dynamic work environment. Eager to grow professionally and support company goals through dedication and a strong work ethic.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cello Instructor
School of Music Arts
London, Ontario
04.2021 - Current
- Cultivated long-term teacher-student relationships to enhance the overall learning environment.
- Mentored students aged three to sixty-five using personalized Suzuki method lessons.
- Organized cello lessons, monitored student progress, and provided targeted feedback for improvement.
- Utilized strong interpersonal skills to motivate a diverse group of students.
Assistant Manager
Dollarama
London, ON
09.2023 - 09.2024
- Supervised daily store operations to ensure compliance with company policies and efficient workflow.s.
- Trained and coached team members, enhancing performance and customer service.
- Managed opening and closing procedures, including cash handling and store security.
- Assisted with inventory management, focusing on stock ordering and shrink reduction.
- Ensured adherence to health and safety standards, maintaining a clean retail environment.
- Resolved customer concerns professionally to foster satisfaction and repeat business.
Restaurant Hostess
Jack Astor's
London, Ontario
03.2021 - 09.2021
- Communicated with kitchen staff regarding customer feedback or complaints.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Education
Massage Therapy Advanced Diploma -
Fanshawe College
London, ON06-2025
Artist Diploma in Performance - Classical Performance
Western University
London, ON04-2022
Bachelor of Music, Honours Performance
Western University
London, ON04-2021
Skills
- Team collaboration
- Conflict resolution
- Customer service
- Time management
- Group and individual instruction
- Punctual
- Cash handling
- Opening and closing procedures
Certification
- First Aid Level C
- BLS
- WHMIS
Timeline
Assistant Manager
Dollarama
09.2023 - 09.2024
Cello Instructor
School of Music Arts
04.2021 - Current
Restaurant Hostess
Jack Astor's
03.2021 - 09.2021
Massage Therapy Advanced Diploma -
Fanshawe College
Artist Diploma in Performance - Classical Performance
Western University
Bachelor of Music, Honours Performance
Western University
Similar Profiles
Michael DavisMichael Davis
Admin at Frisco School of Music and Performing ArtsAdmin at Frisco School of Music and Performing Arts
Nate WoodNate Wood
Musician at Chapel Hill School of Music and ArtsMusician at Chapel Hill School of Music and Arts
Victor VegaVictor Vega
Guitar/Ukele Instructor at DEA Music and Arts SchoolGuitar/Ukele Instructor at DEA Music and Arts School
Jacob ConeybeareJacob Coneybeare
Co-Op Student at Mr. Lube + TiresCo-Op Student at Mr. Lube + Tires
Melanie Da SilvaMelanie Da Silva
Law Clerk at Demelo Heathcote Criminal Defence And AppealsLaw Clerk at Demelo Heathcote Criminal Defence And Appeals