Heather Verstegen
Meaford,ON
Summary
Reliable and competent medical professional with experience in many aspects of healthcare. Years of Medical Administration accompanied with Medical Technician has provided extensive hands on experience in handling a wide variety of medical and billing tasks. Sophisticated and hardworking individual with excellent analytical, multitasking abilities while optimizing daily office environment. Committed to delivering exceptional patient care.
Overview
17
17
years of professional experience
Work History
Medical Office Administrator / Technician
Creemore Medical Office
05.2006 - Current
- Manage appointments and triaged patients
- Manage schedules and supported both NP's and physicians
- Arrange diagnostic tests and specialists appointments
- Venipuncture and prepare lab specimens
- Manage staff schedule, training of new staff
- Manage and maintained vaccine fridge supplies, medical supplies and re-ordering stock
- Organized flu clinics
- Maintain Preventive Care and monitored searches
- Billed and processed claims errors and payments
- Maintain professional supportive relations with patients and colleagues
- Ensure instruments cleaned and sterilized
Lab Technician and Medical Billing Specialist
Collingwood Medical Centre
05.2021 - Current
- Maintain patient demographics
- Venipuncture, ECG's, BP's, urine, Ht & Wt
- Maintain and stock medical supplies
- Ensure equipment is cleaned and operational
- Maintain professional relationship with patients
- Billing MOH physician's daily, monthly, palliative, AHC, removals and pathology, flu shot clinics, preventive care, LTC home visit and housecalls
- Medical consultant assist doctors and clinical staff improve their medical billing and management, making recommendations as to how to increase revenue and efficiency
Education
Pharmacy Technician - C.Ph.T
Humber College
1997
Laboratory Technician
MDS Laboratories - MLA/T Certified
1990
Skills
- Hard working professional, self motivated organized with excellent interpersonal skills
- Committed to delivering exceptional patient care with in-depth knowledge in optimizing daily office functions
- Detail oriented with adept comprehensive skills in medical practices, care, standards, terminology, office procedures, billing and management
- Ability to problem solve, make decisions while working independently or as part of a team within the scope of practice
Languages
English
Timeline
Lab Technician and Medical Billing Specialist
Collingwood Medical Centre
05.2021 - Current
Medical Office Administrator / Technician
Creemore Medical Office
05.2006 - Current
Pharmacy Technician - C.Ph.T
Humber College
Laboratory Technician
MDS Laboratories - MLA/T Certified
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