Heather Vanderaa
Parkhill
Summary
Dynamic and dependable professional with extensive experience in food service and hospitality, notably as Owner/Operator at Dyl Pickles Food Truck. Proven ability to enhance customer satisfaction through exceptional service and efficient operations. Strong time management skills and a commitment to maintaining high standards ensure success in fast-paced environments. Diligent Desired Position with solid background in maintaining clean and organized environments. Proven ability to handle cleaning tasks efficiently and improve overall cleanliness standards. Demonstrated expertise in using cleaning equipment and chemicals safely, as well as following established protocols.
Overview
9
9
years of professional experience
Work History
Owner/Operator
Dyl Pickles Food Truck
05.2023 - 10.2023
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Supervised daily running and culinary tasks.
Kitchen Manager
Parkhill Legion
01.2021 - 11.2022
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Provided guidance and instruction to new team members, enhancing collaboration among kitchen staff.
Room Attendant
Oakwood Resort
04.2020 - 10.2020
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Residential House Cleaner Cleaner
Custom Clean
01.2015 - 01.2020
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
- Sanitized apartments after move-out or prior to move-in.
- Some clients had meal prep and grocery pick ups and laundry service. Every client was looked after based on their individual needs
Education
SDCI
Strathroy, ONSkills
I have great time management skills and am quick to learn
I'm punctual and dependable
Works well in team environment as well as on my own
Languages
English
Elementary
Timeline
Owner/Operator
Dyl Pickles Food Truck
05.2023 - 10.2023
Kitchen Manager
Parkhill Legion
01.2021 - 11.2022
Room Attendant
Oakwood Resort
04.2020 - 10.2020
Residential House Cleaner Cleaner
Custom Clean
01.2015 - 01.2020
SDCI
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