HEATHER TAVOLAZZI
Santee
Summary
Motivated, supportive, and educated with serving as a trusted teammate. Dedicated to providing a positive customer service experience with a lasting impression. Known for maintaining an upbeat and welcoming environment while managing physical, fast-paced responsibilities. I believe in showing up with attentiveness, great energy, and making every environment better.
Overview
11
11
years of professional experience
Work History
Beach Services Attendant
La Jolla Beach and Tennis Club
La Jolla, CA
05.2025 - Current
- Assisted with beach set ups for families with beach chairs, umbrellas, side tables, towels, lunch menus and ensuring consistent cleanliness by wiping all sand off equipment for guest leaving an exceptional presentation.
- Known as a reliable and trusted team member, often turned to for support, motivation, and guidance during busy or high-pressure shifts.
- Regularly volunteer for extra tasks, staying late during events, helping with holiday events and taking initiative when team support was needed.
Bellman / Shuttle Driver
La Jolla Beach and Tennis Club
La Jolla, CA
09.2024 - 05.2025
- Assisted guests with luggage handling and escorting to rooms, providing friendly and attentive service
- Maintained professional communication and coordination with front desk and staff to ensure smooth guest arrivals and departures.
- Provide positive attitude in high-pressure environments requiring quick response and coordination.
Kids Club / Recreation Attendant
La Jolla Beach and Tennis Club
La Jolla, CA
05.2024 - 09.2024
- Coordinated and executed scheduled special events while keeping groups organized and engaged.
- Supervised playground and beach activity days and ensuring child safety.
- Engaged groups of children ensuring a safe, structured, and positive environment during recreational and learning activities.
Veterinary Assistant
Cuyamaca Animal Hospital
Santee, CA
01.2016 - 02.2024
- Lead Veterinary Technician and Lead Diabetic Nurse as well as training for new employees in all aspects of the position through hands-on learning and active participation.
- Managed all social media for the company providing informational Veterinary and featuring their animals on platforms.
- Stocking and unboxing supplies while reviewing invoices for correct equipment (refrigerated medications, controlled substances, vaccines, identifying correct blood tubes).
- Employee of the Year 2019
Veterinary Assistant
Mast Boulevard Pet Hospital
Santee, CA
01.2015 - 01.2016
- Supported front desk operations, including greeting clients, scheduling appointments, and answering phones
- Prepared treatment areas and examination rooms with sterilized surgical instruments and required equipment.
- Assisted veterinarians and medical staff during exams, treatments, and procedures.
- Filled, labeled and dispensed prescriptions and medications for patients.
Education
Certified Veterinary Assistant -
PIMA Medical Institute
05.2014
High School Graduate - undefined
West Hills High School
01.2013
Skills
- Guest Services & Customer Service
- Communication & Problem Solving
- Familiar with Systems (Excel, Opera, NorthStar)
- Veterinary Medicine & Pharmacology
- Social Media Content Creation: Instagram, TikTok, Facebook and Youtube
- Video Editing: Final Cut Pro, CapCut, Canva (short-form and long-form content)
Timeline
Beach Services Attendant
La Jolla Beach and Tennis Club
05.2025 - Current
Bellman / Shuttle Driver
La Jolla Beach and Tennis Club
09.2024 - 05.2025
Kids Club / Recreation Attendant
La Jolla Beach and Tennis Club
05.2024 - 09.2024
Veterinary Assistant
Cuyamaca Animal Hospital
01.2016 - 02.2024
Veterinary Assistant
Mast Boulevard Pet Hospital
01.2015 - 01.2016
High School Graduate - undefined
West Hills High School
Certified Veterinary Assistant -
PIMA Medical Institute