Heather Tappenbeck
Weaverville
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Well-organized House Cleaner with experience cleaning private residences and hotels. Valued for impeccable standards in maintaining sanitized and clean environments. Expert at using various cleaning tools and materials. Strong work ethic and commitment to quickly and correctly completing jobs.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
16
16
years of professional experience
Work History
Housecleaning
Mayra Romero
02.2025 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Waitress
Cocos Mongolian Grill and Sushi
08.2015 - 07.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Friendly and teamwork oriented , able to handle a face paced environment( waitress host, bust, cashier, and help new employees to provide a positive customer experience each time.
Cashier
Halloween City
09.2014 - 11.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
Jack in the Box
02.2011 - 05.2012
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Concessions Worker
IMAX Theater
03.2009 - 02.2010
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to people, maintaining professionalism, and supporting individual needs.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Worked with team to provide wonderful customer service during busy periods.
- Demonstrated versatility by performing various roles within the concessions team as needed, such as cashier or food preparer.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
Bachelor of Arts - Fashion Marketing
Academy of Art University
San Francisco, CA06-2026
No Degree - Cosmetology
Marinello School Of Beauty
Redding, CA02-2010
Skills
- Cleaning and sanitization
- Housekeeping
- Bathroom sanitation
- Floor cleaning
- Kitchen cleaning
- Health and safety compliance
- Wall scrubbing
- Floor sweeping
- Dusting techniques
- Laundry proficiency
- Gardening tasks
- Detail-oriented
- Cleaning and organizing
- Exceptional time management
- Customer service
Timeline
Housecleaning
Mayra Romero
02.2025 - Current
Waitress
Cocos Mongolian Grill and Sushi
08.2015 - 07.2017
Cashier
Halloween City
09.2014 - 11.2014
Cashier
Jack in the Box
02.2011 - 05.2012
Concessions Worker
IMAX Theater
03.2009 - 02.2010
Bachelor of Arts - Fashion Marketing
Academy of Art University
No Degree - Cosmetology
Marinello School Of Beauty
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