Heather Steyl
Lakeside
Summary
I take pride in being someone others can count on—hardworking, easy to talk to, and always ready to help where I’m needed. I’m looking for a long-term role in a hands-on, fast-moving environment where I can support the team, stay organized, and keep things running smoothly. My background is in different industries, but the heart of my work has always been about people and reliability. I’ve built lasting relationships with regulars by being kind, consistent, and approachable. I genuinely enjoy connecting with others—I’m friendly, attentive, easy to talk to, and comfortable with direct communication. I take direction well, handle strong personalities without taking things personally, and stay focused on the job.
Overview
19
19
years of professional experience
Work History
Office Assistant
San Diego Fence & Traffic Tech
Lakeside
03.2025 - Current
- Organize and file paperwork, manage office tasks, and keep workspaces tidy
- Support the office team with a variety of behind-the-scenes responsibilities
- Stay focused and dependable with minimal supervision
- Answer phones professionally and route calls to the appropriate staff
The Omelette Factory
El Cajon
01.2015 - 01.2020
- Delivered fast-paced, accurate service during busy morning shifts
- Handled multiple tables, custom orders, and regulars with ease
- Trained new staff and helped maintain smooth day-to-day flow
- Took to-go orders over the phone and ensured accuracy under pressure
Server
Café 67
Lakeside
01.2012 - 01.2015
- Provided friendly, efficient service during busy breakfast and lunch hours
- Built lasting relationships with regular guests
- Helped with prep, side work, and restaurant opening/closing duties
- Consistently requested by regular guests; built loyal customer relationships through friendly, attentive service
Cocktail Waitress – High Limit Room
Sycuan Casino
El Cajon
01.2009 - 01.2011
- Served drinks, cigars, cigarettes, and meals to VIP players at blackjack tables and high-limit slot machines
- Delivered high-end service with professionalism and discretion in an exclusive gaming environment
- Managed multiple guest preferences while maintaining speed, accuracy, and top-tier hospitality
Server – Poker Room
Sycuan Casino
El Cajon
01.2006 - 01.2008
- Served drinks and food to VIP poker players in a very high-paced environment
- Handled large sections with speed, accuracy, and professionalism
- Built strong rapport with regular guests and worked closely with a dynamic team
Education
High School -
Woodrow Wilson Classical High School
Long Beach, CA06-2004
Skills
Self-motivated and dependable
Adaptability and teamwork
Cash handling and POS systems
Time management and multitasking
Client relations and office organization
Records management and filing
Basic QuickBooks knowledge
References
References available upon request.
Timeline
Office Assistant
San Diego Fence & Traffic Tech
03.2025 - Current
The Omelette Factory
01.2015 - 01.2020
Server
Café 67
01.2012 - 01.2015
Cocktail Waitress – High Limit Room
Sycuan Casino
01.2009 - 01.2011
Server – Poker Room
Sycuan Casino
01.2006 - 01.2008
High School -
Woodrow Wilson Classical High School
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