Heather Stampflee
Vanderhoof,BC
Summary
Enthusiastic and Friendly Sales Clerk bringing multiple years of retail experience. Knowledgeable in money handling, merchandising and customer service.
Overview
15
15
years of professional experience
Work History
Clerk
BC Liquor Stores
03.2022 - 04.2024
- Worked on the till by processing transactions quickly and accurately and maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Assisted customers with finding products whether they were on the shelf or special ordered.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent.
- Managed daily operations, including opening/closing duties and cash handling.
Clerk
BC Liquor Stores
04.2019 - 03.2020
- Worked on the till by processing transactions quickly and accurately and maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Assisted customers with finding products whether they were on the shelf or special ordered.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent.
- Managed daily operations, including opening/closing duties and cash handling.
Store Owner
NV Video
04.2010 - 09.2015
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Cultivated a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
Clerk
Rexall Drugstore
03.2009 - 03.2010
- Interacted with customers by phone or in-person to provide information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Restocked shelves during shifts, keeping merchandise levels consistent across all departments within the store.
Education
High School Diploma -
Kelly Road Secondary
Prince George, BCSkills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Administrative Tasks and Support
- Organization and Multitasking
- Cash Register Operation
Timeline
Clerk
BC Liquor Stores
03.2022 - 04.2024
Clerk
BC Liquor Stores
04.2019 - 03.2020
Store Owner
NV Video
04.2010 - 09.2015
Clerk
Rexall Drugstore
03.2009 - 03.2010
High School Diploma -
Kelly Road Secondary
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