Heather Pollock
Coombs,BC
Summary
Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients.
Overview
5
5
years of professional experience
Work History
Health Care Aide
Comox Valley Seniors Village
01.2018 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted up to 16 patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Kept accurate records of patients' care, condition, and progress.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Developed rapport to create safe and trusting environment for care.
- Followed safe lifting techniques and individual resident lifting instructions.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
- Delivered compassionate care and clear communication in handling issues of death and dying.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Housekeeper/Laundry Attendant
Comox Valley Seniors Village
01.2018 - 01.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
Advanced Diploma - Health Care Aide
Discovery Community College
Campbell River, BC11.2020
Certificate -
Food Safe Level 1
Vancouver, BC11.2020
Certificate -
WHMIS
Campbell River, BC11.2020
Certificate -
First Aid
Courtenay, BC11.2020
Certificate - Palliative Care, Musculoskeletal Injury Prevention
Discovery Community College Ltd.
Campbell River, BC11.2020
Certificate - Medication Administration - Dementia Care
Discovery Community College Ltd
Campbell River, BC11.2020
Skills
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients
- Maintained clean, safe, and well-organized patient environment
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions
- Kept accurate records of patients' care, condition, and progress
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Developed rapport to create safe and trusting environment for care
- Followed safe lifting techniques and individual resident lifting instructions
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards
- Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient
- Delivered compassionate care and clear communication in handling issues of death and dying
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
- Collaborating with nursing staff, management and other colleges
- Follow work protocols, and requirements set out by management and union
Timeline
Health Care Aide
Comox Valley Seniors Village
01.2018 - Current
Housekeeper/Laundry Attendant
Comox Valley Seniors Village
01.2018 - 01.2020
Advanced Diploma - Health Care Aide
Discovery Community College
Certificate -
Food Safe Level 1
Certificate -
WHMIS
Certificate -
First Aid
Certificate - Palliative Care, Musculoskeletal Injury Prevention
Discovery Community College Ltd.
Certificate - Medication Administration - Dementia Care
Discovery Community College Ltd
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