Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Plomteaux

Novato

Summary

After retiring from a rewarding career in nursing, I am seeking a position in the hospitality, food and beverage or retail sector. I am excited to bring my dedication to service, attention to detail, and strong communication skills to a new professional environment. As someone who thrives on teamwork and providing exceptional service, I am confident in my ability to engage with customers, support colleagues, and maintain a warm and welcoming atmosphere. I am quick to learn new systems and bring a high level of professionalism and reliability to everything I do.

Overview

38
38
years of professional experience

Work History

RN Circulator

The Queen of the Valley
Napa
01.2021 - 03.2024

Circulating RN for all surgical procedures including trauma, robotic surgery, GYN, ortho, neuro, and bariatric procedures. Lead nurse for the service of urology.

  • Reviewed patients' medical histories prior to surgical procedure.
  • Initiated intravenous lines and blood transfusions as necessary.
  • Ensured that all equipment was properly functioning and sterilized.
  • Maintained clear communication between operating room staff members.
  • Provided assistance with patient transfer and positioning.
  • Maintained accurate records of patient's health information, treatments and medications administered.

Assistant Store Manager

Rave Clothing Store
San Rafael
05.2020 - 08.2021
  • Ensured compliance with all safety regulations throughout the store premises.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Opened and Closed the store following safety procedures.

Advice Nurse

Kaiser Permanente
Sacramento
11.2019 - 12.2020
  • Collaborated with physicians and healthcare professionals to coordinate patient care plans.
  • Provided advice and guidance to patients regarding their health concerns.
  • Provided support services such as referrals for specialists or additional tests when necessary.
  • Assisted with administrative tasks such as scheduling appointments or managing patient records.
  • Educated patients on preventative care measures and healthy lifestyle choices.

RN Circulator

NorthBay Medical Center
Fairfield
04.2015 - 12.2020
  • Reviewed patients' medical histories prior to surgical procedure.
  • Initiated intravenous lines and blood transfusions as necessary.
  • Ensured that all equipment was properly functioning and sterilized.
  • Performed sterile techniques in preparation for surgery.
  • Maintained accurate records of patient's health information, treatments and medications administered.
  • Observed patients for any potential complications following surgery.

RN Circulator

Sonoma Valley Hospital
Sonoma
02.2006 - 08.2014

RN in surgery, circulating all surgical procedures provided including ortho, GYN (including C-sections) urology, general Surgery and eye surgery. Became Lead RN supervising staff in all peri-operative units. Assisted with the daily assignments, finalizing payroll, scheduling, new hire orientation, and disciplinary actions.

RN Skilled Nursing

Sonoma Valley Hospital
Sonoma
02.1997 - 03.2008
  • Performed physical examinations and assessments of patients' medical histories.
  • Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
  • Completed MDS assessments for billing of Medicare patients.
  • Participated in weekly care plan meetings.

RN

Westside Care Center
Petaluma
05.1994 - 01.1997
  • Responded quickly to life-threatening situations by providing appropriate interventions.
  • Administered prescribed medications and treatments in accordance with approved nursing protocols.
  • Collaborated with physicians in developing patient-specific treatment plans.
  • Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.

Senior Certified Nursing Assistant

UCSF
San Francisco
06.1992 - 02.1994
  • Assessed skin integrity of all assigned patients at least once per shift; documented findings according to facility policy.
  • Conducted safety rounds throughout the unit to ensure that all residents were safe and secure.
  • Assisted nursing staff with admission assessments upon arrival of new residents.

Restaurant Hostess

Rosario's Pizzeria
San Rafael
05.1989 - 08.1990
  • Balanced cash register at end of shift according to established procedures.
  • Verified accuracy of orders before delivering them to customers' tables.
  • Upsold appetizers, drinks, desserts. when appropriate.

Innkeeper

The Hollytree Inn
Inverness
06.1987 - 02.1989
  • Organized special events such as weddings, reunions or corporate retreats within the Inn's facilities.
  • Prepared guest rooms by changing linens, vacuuming carpets, dusting furniture and ensuring amenities were stocked appropriately.
  • Provided directions to local attractions and restaurants.
  • Processed payments from customers using cash registers or credit card machines.
  • Greeted guests, checked them in and out of the Inn.
  • Managed reservations including taking bookings, confirming availability and updating records.
  • Provided excellent customer service by addressing complaints in a timely manner.

Dishwasher

Mikes cafe
Point Reyes Station
05.1986 - 04.1987
  • Inspected all returned dishes for cleanliness before restocking them on shelves.
  • Ensured that workstations were kept neat and tidy throughout the shift.
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.

Education

Associate of Science - Nursing

The College of Marin
Kentfield, Ca
05-1993

Skills

  • Critical thinking
  • Effective communication
  • Leadership skills
  • Time management
  • Conflict resolution
  • Team collaboration

Timeline

RN Circulator

The Queen of the Valley
01.2021 - 03.2024

Assistant Store Manager

Rave Clothing Store
05.2020 - 08.2021

Advice Nurse

Kaiser Permanente
11.2019 - 12.2020

RN Circulator

NorthBay Medical Center
04.2015 - 12.2020

RN Circulator

Sonoma Valley Hospital
02.2006 - 08.2014

RN Skilled Nursing

Sonoma Valley Hospital
02.1997 - 03.2008

RN

Westside Care Center
05.1994 - 01.1997

Senior Certified Nursing Assistant

UCSF
06.1992 - 02.1994

Restaurant Hostess

Rosario's Pizzeria
05.1989 - 08.1990

Innkeeper

The Hollytree Inn
06.1987 - 02.1989

Dishwasher

Mikes cafe
05.1986 - 04.1987

Associate of Science - Nursing

The College of Marin
Heather Plomteaux