Heather Panton

Entered income tax returns into the computer

Put income tax returns in correct order.

Helped train new staff.

Reviewed new staffs work and helped them with corrections.

• Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency
• Scheduled and directed staff in daily work assignments to maximize productivity
• Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
• Minimized loss and misuse of equipment through proper restaurant supervision and staff training
• Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions
• Performed restaurant walk-throughs to gauge timeliness and excellent service quality
• Carefully prepared weekly payroll to keep up with projected revenue for the week
• Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
• Regularly updated computer systems with new pricing and daily food specials
• Managed accounts payable, accounts receivable, payroll
• Conducted interviews with potential employees
• Counseled and disciplined staff when necessary

• Took necessary steps to meet customer needs and effectively resolve food or service issues
• Recorded customer orders and repeated them back in a clear, understandable manner
• Promptly reported complaints to a member of the management team
• Correctly received orders, processed payments and responded appropriately to guests concern

• Monitored cooking completion times efficient use of ovens and other equipment
• Maintained temperature and sanitation logs
• Controlled spoilage by generating turn movement and maintaining monthly inventory
• Maintained safe and sanitary area by checking food products temperature and freshness

• Organized activities that developed children’s physical, emotional and social growth
• Created daily lesson plans for activities
• Made nutritious snacks and meals for the children
• Used clear communication and professionalism to develop constructive relationships with families
• Maintained a safe, clean and constantly supervised play environment
• Wrote newsletters and email to communicate monthly activity schedules to parents
• Controlled administrative, operational, financial areas of the facility
• Familiarized parents with the facilities policies, regulations, fees and curriculum