Open To Work
Heather Pageau
Calgary,AB
Summary
Event planning professional with experience coordinating weddings, elopements, and corporate events across venue teams, vendors, and clients. Skilled in remote coordination, stakeholder communication, event logistics, timelines, documentation, billing, fundraising, and day-of delivery. Uses Splash, Eventbrite, Microsoft Office, Teams, Power BI, and Canva to support organized, client-focused event operations.
Overview
1
1
Language
2
2
Certifications
21
21
years of professional experience
Work History
Event Planner
Emerald Lake Lodge - CRMR
02.2026 - Current
- Coordinated weddings, elopements, and corporate events from planning through day-of execution.
- Created timelines, schedules, and event documents to keep teams aligned.
- Managed high-volume email and phone communication with guests, vendors, and lodge teams.
- Coordinated event setups and provided onsite support for smooth guest experiences.
- Managed billing tasks, folio reviews, payment processing, and discrepancy resolution.
- Wrote standard operating procedures to support consistent event and lodge operations.
Retail Operations & Event Coordinator - Owner
May's Florals and Events
03.2019 - 12.2025
- Coordinated hundreds of weddings and events across diverse venues and event formats.
- Managed timelines, logistics, floor plans, and onsite execution for client events.
- Communicated with clients, vendors, and venue teams throughout the planning process.
- Led decor installation, room flips, and teardown teams within venue schedules.
- Managed fundraising activities alongside client event and business operations.
- Wrote standard operating procedures to support consistent team workflows.
Store Manager / Floral Designer
Forest of Flowers
05.2005 - 01.2019
- Advanced from sales associate to regional manager through consistent performance.
- Directed store operations, staff training, and customer service initiatives across locations.
- Trained and mentored staff using adult education principles and clear operational guidance.
- Supported event-related floral orders through client communication and organized coordination.
- Maintained strong customer satisfaction while supporting sales growth and team performance.
Education
Business Essentials (College certificate) - undefined
Fanshawe College
08.2013
Event Coordination (College certificate) - undefined
Fanshawe College
05.2009
Bachelor's - History
University of Western Ontario
04.2007
Skills
Remote event coordination
Event planning and logistics
Stakeholder communication
Vendor management
Event documentation and procedures
Fundraising strategies
Adult education facilitation
Microsoft Office suite
Power BI and data visualization
Canva for design
Languages
English
Native or Bilingual
Personal Information
Title: Remote Event Coordinator
Certification
Food Handler Certification, February 2022 to Present
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteOn-SiteHybridLocation: Calgary, AB
Open to relocation: No
Timeline
Event Planner
Emerald Lake Lodge - CRMR
02.2026 - Current
Retail Operations & Event Coordinator - Owner
May's Florals and Events
03.2019 - 12.2025
Store Manager / Floral Designer
Forest of Flowers
05.2005 - 01.2019
Bachelor's - History
University of Western Ontario
Event Coordination (College certificate) - undefined
Fanshawe College
Business Essentials (College certificate) - undefined
Fanshawe College