Heather Oneschuk

Mental Health Management Professional with exceptional leadership experience and strengths expanding across the South-West Ontario region. Organized and dependable candidate who is extremely successful in managing multiple priorities, with optimism and strong emotional intelligence. Development, coordination and implementation of multiple corporate strategic initiatives including patient access and flow for departments such as: PAN/CEPS emergency department, Inpatient Services MH&A, Outpatient Services MH&A, Urgent Consultation, Short Stay unit, Geriatrics Behaviour Unit, Community Behaviour Resource Team, Primary Early Psychosis, Adult Eating Disorders and Transitional Age Youth. High level of experience in co-ordinating and executing crisis management plans. Proven record of strong engagement and management skills, effectively cultivating, maintaining and strengthening internal and external stakeholder relationships. Deep knowledge of healthcare capacity, planning and management. Recent recognition nationally and internationally for 'Reduction in Wait-times Service Model of Change for Canadian Urgent and Ambulatory Care Mental Health & Addictions programs.' Overall decrease in wait time for initial consult from two years to three weeks achieved! Development of first acute virtual assessment for non-urgent Adult & Transitional Age Youth MH&A services for London Middlesex Region. Direct Management of London Middlesex Mental Health Services: CAP Patient Access and Control Intake Hub. A true visionary with a deep understanding of why capacity, access and flow change is needed now, how the change will achieve the objective and how the change in access will continue to evolve over time.

• 01/01/20, Poster, abstract, presentation- 'Post-pandemic solution for reduction of wait times to service in non-urgent mental health services in Ontario.'
• 01/01/23, Ministry of Health and Long-Term Care – Mental Health Presentation- Ambulatory care program re-design 'Post-pandemic solution for reduction of wait times to service in non-urgent mental health services in Ontario.'
• 01/01/24, Canadian Psychological Association Conference, B.C. Presentation- Ambulatory care program re-design Poster, abstract, presentation- 'post-pandemic solution for reduction of wait times to service in non-urgent mental health services in Ontario.'
• 01/01/24, International Forum London England International Forum of Quality and Safety in Healthcare Presentation- Ambulatory care program re-design Poster, abstract, presentation- 'post-pandemic solution for reduction of wait times to service in non-urgent mental health services in Ontario.'
• 01/01/24, Publication, Primary Author: 'Reducing wait-times for hospital-based acute outpatient mental health care: What works?' BMJ Open Quality Journal.
• 01/01/18, Recipient of Windsor Regional Hospital Award- 'Leadership in Patient Centered Care 2016, 2017, 2018.'

Full time availability , Hybrid Work Availability