Heather Bement
Riverside
Summary
Dynamic and reliable professional with a proven track record at the United States Navy, NAS, and The Lobby. Excelled in customer service and data entry, enhancing office efficiency and customer satisfaction. Demonstrated strong multitasking and communication skills, contributing to positive team environments and operational success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Assistant
United States Navy, NAS
09.2015 - 12.2019
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
Bartender
The Lobby
11.2024 - 02.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Associate of Applied Science - Nursing
Tidewater Community College
Norfolk, VAHigh School Diploma -
Poly High School
Riverside07-2011
Skills
- Customer service
- Strong multitasking
- Positive attitude
- Highly reliable
- Time management
- Data entry
- Clear and effective communication
- File organization
- Patience and tolerance
- Organizing and categorizing
- Outgoing personality
- Verbal communication
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Bartender
The Lobby
11.2024 - 02.2025
Office Assistant
United States Navy, NAS
09.2015 - 12.2019
- Basic Life Support (BLS) Certification - American Heart Association.
Associate of Applied Science - Nursing
Tidewater Community College
High School Diploma -
Poly High School
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