Heather Neill
Maple Ridge,BC
Summary
I am caring, skilled and passionate about positively impacting programs. I am always looking for ways to update, tailor and improve support to individuals. I strive to support individuals in community settings so that they feel comfortable, valued members of our community. I am confident working one on one and with a partner. I believe that as a team, predictability and consistency are key in promoting growth with youth.
Overview
22
22
years of professional experience
Work History
Community Support Worker
RMACL
07.2014 - Current
- Supported consumers in meeting their ISP goals
- Supported consumers both in residential and day programs
- Worked collaboratively with other staff and supervisors
Children and Youth Support Worker
RMACL
10.2015 - Current
- Detailed program operations and participant activities with comprehensive record keeping
- Worked with clients to maximize benefits of programs
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Established and maintained productive working relationships with staff to resolve operational difficulties and to promote an interdisciplinary, collaborative approach to services
- Maintained scheduling and time sheets
Dental Office Manager
Dr. Blaine Cairns
06.2002 - 01.2009
- Documented patients' dental health information, medical history and vital signs.
- Educated patients on postoperative care, including how to protect dental work and boost healing.
- Explained treatment procedures and instructed patients on home care guidelines.
- Typed patient data into computer system using Exon while following privacy laws and maintaining high level of accuracy.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
Education
Associate of Arts - General Studies
Douglas College
New Westminster1991
Dental Office Systems - Dental Office Systems
Vancouver Community College
Vancouver06.1992
Skills
- Skilled at developing a range of engaging activities appropriate for individuals with developmental disabilities
- Maintain a positive work place environment
- Ability to multi task
- Effective problem solver
- Lucky to have that super power "common sense"
- Creativity and Innovation
- Family engagement
- Activity implementation
- Relationship Building
Timeline
Children and Youth Support Worker
RMACL
10.2015 - Current
Community Support Worker
RMACL
07.2014 - Current
Dental Office Manager
Dr. Blaine Cairns
06.2002 - 01.2009
Associate of Arts - General Studies
Douglas College
Dental Office Systems - Dental Office Systems
Vancouver Community College
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