Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Heather Muggu

Edmonton,AB

Summary

Extensive history working with benefits, customer service, computer literacy and a problem solver. With extensive experience. I consider myself an expert in enhancing client well-being and experience through customized techniques.

Catering to individual needs and strengths. I am open and enthusiastic to further building my skillset and add value to growing businesses and teams.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Massage Therapist

Self Employed
09.2022 - Current
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.
  • Evaluated client conditions to recommend appropriate massage therapy methods.

Registered Massage Therapist

Absolute Health INC
01.2019 - 04.2022
  • Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of rhythms, to optimize relaxation.
  • Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect and mental health release.
  • Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
  • Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.

Registered Massage Therapist

Spasation Salon & Spa
10.2012 - 02.2019
  • Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect.
  • Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms, and intensities to optimize relaxation.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.

Education

High School Diploma -

MaKami College
Edmonton, AB
04-2013

Skills

  • Client consultation
  • Stress relief massage
  • Professional ethics
  • Effective
  • Punctual
  • Works well with a team or individually
  • Multi Tasker
  • Confident with computers and software

Languages

English
French
Limited Working

Certification

  • RMT - Registered Massage Therapist

Timeline

Massage Therapist

Self Employed
09.2022 - Current

Registered Massage Therapist

Absolute Health INC
01.2019 - 04.2022

Registered Massage Therapist

Spasation Salon & Spa
10.2012 - 02.2019

High School Diploma -

MaKami College
Heather Muggu