Summary
Overview
Work History
Education
Skills
Websites
Certification
Interests
Timeline
Generic

Heather Moriarity

Upland

Summary

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Commission Sales Associate

MarketSource Inc.
06.2021 - Current

Responsibilities include:

  • Developed strong customer relationships to enhance brand loyalty and drive repeat sales.
  • Assisted in training new team members on product knowledge and sales techniques.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Increased customer satisfaction, providing timely technical support and resolving product issues.

Paint Sales Associate

Lowe's Companies, Inc.
03.2020 - 04.2021

Responsibilities include:

  • Assisted customers in selecting appropriate paint products based on project requirements and preferences.
  • Provided expert advice on color matching and finishes to enhance customer satisfaction.
  • Trained new associates on product knowledge and effective sales techniques to improve team performance.
  • Maintained stock shelves by fronting, facing and straightening products throughout shift.
  • Operated POS system to total purchases and receive and process cash, credit and debit card payments.
  • Increased paint sales by providing exceptional product knowledge and customer service.

Remodel/Cap 2 Associate

Walmart
07.2019 - 02.2020

Responsibilities include:

  • Maintained accurate stock levels through regular inventory audits and cycle counts.
  • Collaborated with team members to ensure timely completion of merchandise stocking activities.
  • Contributed to maintaining a clean and organized work environment, supporting overall operational effectiveness.
  • Contributed to positive customer experiences with friendly, attentive service during busy shifts.
  • Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.

Salesperson

Snappy's
01.2019 - 08.2019

Responsibilities include:

  • Developed strong relationships with clients, enhancing customer loyalty and repeat business.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Operated cash register, handling transactions efficiently and accurately.
  • Assisted with food preparation, ensuring adherence to safety and hygiene standards.
  • Maintained cleanliness of dining area, contributing to a positive guest experience.

Walmart Electronics Associate

Walmart
09.2015 - 01.2019

Responsibilities include:

  • Assisted customers with electronics inquiries and product selection.
  • Maintained organized display areas to enhance customer experience.
  • Operated point-of-sale systems efficiently during high-volume periods.
  • Trained new associates on product features and store policies.
  • Operated photo processing equipment to ensure high-quality prints and customer satisfaction.
  • Assisted customers in selecting products and services, enhancing overall shopping experience.

Crew Trainer

McDonald's
03.2014 - 10.2015

Responsibilities include:

  • Trained new crew members on operational procedures and customer service standards.
  • Ensured compliance with food safety regulations and quality control measures.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.

Receptionist

Susquehanna Veterinary Clinic
10.2010 - 04.2012

Responsibilities include:

  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
  • Facilitated communication between clients and veterinary staff to address inquiries and concerns.
  • Maintained accurate patient records using clinic management software for streamlined access.
  • Coordinated follow-up appointments and reminders to enhance client compliance with care plans.
  • Assisted in processing payments and managing billing inquiries with attention to detail.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

High School Diploma - high school

Curwensville Area Junior/Senior High School
Curwensville
06-2009

Skills

  • Customer service
  • Problem-solving skills
  • Teamwork and collaboration
  • Data entry
  • Sales and retail experience
  • Listening skills
  • Critical thinking
  • Computer proficiency

Certification

  • EdX Verified Certificate for CSS Basics
  • The Bits and Bytes of Computer Networking
  • EdX Verified Certificate for HTML5 and CSS Fundamentals
  • Technical Support Fundamentals

Interests

  • Cooking
  • Knitting and Crocheting
  • Enjoy walking for overall physical and mental well-being
  • Reading
  • Video Gaming
  • Creative Writing
  • Dungeons and Dragons

Timeline

Commission Sales Associate

MarketSource Inc.
06.2021 - Current

Paint Sales Associate

Lowe's Companies, Inc.
03.2020 - 04.2021

Remodel/Cap 2 Associate

Walmart
07.2019 - 02.2020

Salesperson

Snappy's
01.2019 - 08.2019

Walmart Electronics Associate

Walmart
09.2015 - 01.2019

Crew Trainer

McDonald's
03.2014 - 10.2015

Receptionist

Susquehanna Veterinary Clinic
10.2010 - 04.2012

High School Diploma - high school

Curwensville Area Junior/Senior High School
Heather Moriarity