Heather Meston
Tees,Canada
Summary
Knowing that my resume cannot convey all that I have to offer, I would greatly appreciate the opportunity to meet with you to further discuss my qualifications. Thank you for your time and consideration.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Client Navigator
Alix & Area Community Resource Centre
10.2021 - Current
- Developed comprehensive case plans to address individual client needs, resulting in improved outcomes.
- Facilitated client progress by conducting regular follow-up meetings to assess needs, adjust plans, and ensure continuity of care.
- Connected clients to valuable resources like housing or job training programs that enhanced their quality of life.
- Assisted clients in accessing essential resources through extensive knowledge of community programs and services.
- Supported team members by sharing best practices in navigating complex issues, fostering a collaborative environment.
Bus Driver
Wolf Creek School Division
05.2018 - Current
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
Golf Course Attendant
Haunted Lakes Golf Course
04.2016 - 10.2016
- I worked in the main club house cooking and serving the public as well as maintained a clean, safe environment for customers
- I also ran the beer cart for many occasions as well as had the responsibility of the opening and closing tasks
Permit Clerk
Central Source Fleet Solutions
08.2006 - 04.2015
- Again, I issued permits through Alberta Transportation contracted under Central Source Fleet Solutions
- This position allowed me to work from home independently
Registry Clerk
Western Financial Group
12.2010 - 12.2013
- Assisted the public with their registry needs as well as answered phones and processed paper work on the insurance side of the business
Permit Clerk
Alberta Transportation
12.1999 - 08.2006
- I issued permits for Alberta Transportation which required working in a fast paced environment
- Supported the development of an online permit application system for increased convenience and accessibility.
- I learned and acquired many computer skills and dealt with the public on a regular basis
- Maintained accurate records of all permits issued, ensuring compliance with local regulations and reporting requirements.
- Learned how to navigate the MOVES and TRAVIS system as well as following policies and procedures
- Grew a great knowledge of weights, dimensions and configurations within the trucking industry.
Education
High school diploma -
Wm.E.Hay Composite High
Stettler, AB06.1999
Skills
- People person
- Public interaction
- Fast paced environment
- Quick and efficient work
- Teamwork
- Independent work
- Quick learner
- Willingness to pursue education
Additional Information
Knowing that my resume cannot convey all that I have to offer, I would greatly appreciate the opportunity to meet with you to further discuss my qualifications. Thank you for your time and consideration.
Additional Certifications/Activities
- Active volunteer for Alberta High School Rodeo Association
- Alberta Registry Certificate
- Corporate Registry Certificate
Certification
- Licensed [Job Title] - [Timeframe]
Timeline
Client Navigator
Alix & Area Community Resource Centre
10.2021 - Current
Bus Driver
Wolf Creek School Division
05.2018 - Current
Golf Course Attendant
Haunted Lakes Golf Course
04.2016 - 10.2016
Registry Clerk
Western Financial Group
12.2010 - 12.2013
Permit Clerk
Central Source Fleet Solutions
08.2006 - 04.2015
Permit Clerk
Alberta Transportation
12.1999 - 08.2006
- Licensed [Job Title] - [Timeframe]
High school diploma -
Wm.E.Hay Composite High
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