Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather McGeachan

Edmonton,AB

Summary

Community Minded Professional, seeking a new role where I can leverage my acquired skills to guide the homeless into permanent housing and positive horizons.

Overview

24
24
years of professional experience

Work History

Real Estate Agent

Self Employed
08.2018 - Current
  • As a Established licensed Realtor, I provide a wide variety of services to buyers and sellers inclusive of:
  • Fiduciary Real Estate Legal Advice, Process Management, Legal Paperwork Management
  • Networking with Mortgage Lenders and Supporting Trades People to ensure the highest quality experience is received on every transaction.
  • Extensive follow-up with industry professionals and past clients.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Advised and informed prospective clients on current market activities and conditions.
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
  • Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue
  • Maintained inventories and records of sales collaterals and closings
  • Represented buyers and sellers of developed and undeveloped properties
  • Wrote listings detailing and professionally highlighting property features to increase sales chances
  • Advertised client properties through websites, social media and real estate guides
  • Marketed and sold property for clients by hosting open houses and advertising online and in print
  • Presented purchase offers to sellers for consideration
  • Negotiated, facilitated and managed real estate transactions
  • Communicated with clients to understand property needs and preferences
  • Followed up with prospective buyers regarding incentives from builder and new developments in the surrounding area

Document Administrator

Street Capital Financial Corporation
12.2016 - 02.2017
  • Performed verbal verification for Employment letters as part of the Quality Assurance 100% audit process.
  • Identified trends and returned to the credit analysts.
  • Detailed Business Analysis of Monthly and Year to Date activity for the Pre and Post Funding Reporting files, extracting data from the CRM generated reports, and creating a granular snapshot for the executive and board of directors.
  • Other duties as assigned.

Sales Executive

Tyco Integrated Fire and Security, Lower Mainland
01.2016 - 05.2016
  • Preventative Maintenance Fire and Sprinkler, Net New Business Development in the Cities of Richmond, Delta, Surrey and The Fraser Valley.
  • Scored in the top 2 percentile in onboard Coursework, Developed over $1,200,000.00 Million in new business opportunities in less than 2 months in a 'Dead' Territory.
  • RFP Bid Management, Lead Generation, Cross sell with the breadth of Tyco's offerings, Education of risk liability for my clientele.
  • Analyzed past sales data and team performance to develop realistic sales goals
  • Evaluated costs against expected market price points and set structures to achieve profit targets

Corporate Executive- Major Accounts

Canon Canada
06.2012 - 11.2015
  • New Business Development within the GTA and Surrounding Areas.
  • Consults Medium to Large Enterprise Organizations on Workflow Change Management, Implementation of Document Management and Solutions from the breadth of Canon offerings.
  • Competitive knock Out negotiation of service contract and print gear from small to large executive applications, Training as part of the new equipment roll out process, workflow change management, design, implementation and training of Client Staff.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
  • Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs

Corporate Account Executive

Canon Canada
07.2011 - 05.2015
  • (Accounts) Maintenance of current Canon business within my assigned territory (Toronto East) Management of Accounts including change requests, upgrades and leasing contract renewals Education of new offerings from Canon to the existing client base within my territory New Business Development from leads provided by our team of lead generators in my territory and referrals.
  • Mentoring of new Commercial Representatives.
  • Evaluated customers' potential needs to make appropriate recommendations.
  • Developed and managed strong and growing pipelines of prospective small business customers.

Sr.Account Manager

SMB, Dell Canada
09.2010 - 11.2012
  • Specializing in Business to Business Sales and Leasing in the SMB Vertical for Hardware and Software within Dell's Portfolio.
  • Am committed to engaging, educating and providing the best possible customer experience.
  • Lead sales rep of Server Sales, design and implementation with the internal network services team if such staff at the client was not available for installation of a future proofed solution.
  • Selected Contributions: Marketing Liaison for BSDT English Team - Bridging the gap between the Marketing and Sales Division Completed Enterprise Champions Program - Technical training in the breadth of the Enterprise Server and Storage Offerings from Dell.
  • Exceeded targets and achieved exemplary customer experience.
  • Exceeded Quota targets and achieved exemplary customer experience.
  • DFS Rep of the Month - December 2010.

Consultant/Account Executive/Bid Desk Manager

Microserve Voice Services
03.2009 - 03.2010
  • Consultant, I provided sales and marketing expertise to Microserve.
  • My roles within this organization include product management, account management, technical writing, and administrative functions with relation to Response to Quotes, Proposals, and Information.
  • Technical Consulting and Design for a breadth of products inclusive of Telecommunications Systems, Data Network Infrastructure Hardware, Print and Copy Equipment and Audio/Video Conferencing Equipment Selected Contributions:.
  • Responded to 12 RFPs.
  • Won 8 Contracts from RFP responses which were in excess as a total over $2.0 million.
  • Consistent sales numbers, top 2 of sales contributors to the voice team.
  • Team Lead on Technical Roll out for Awarded Contracts, liaison with the Network Services Team, design and implementation of chosen solutions.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.

Manager

TELUS Communications
07.2007 - 01.2009
  • Facilitate stakeholder and Sales meetings to vet opportunities in excess of $1M, particularly for RFP/ RFQ responses; Manage the Bid Governance Process including: Securing approvals for SOX Compliance from stakeholder and Executive Community, review of bid related documentation, SOX Compliance activity to ensure all minutes and documentation concerning sales activity meets SOX compliance; Minute taking; Database administrator relief, Coaching Sales Primes on the sales process, Coaching Stakeholder community on the bid process, Organizing Team Roadshows, Organizing Bid Reviews; Prime E-Bid Coordinator Selected Contributions: Prime developer of web based e-learning tutorial Management of National Sales Teams with the solution development and financial costing of the offerings that Telus had available to Large Enterprise Corporations, inclusive of the Oil and Gas Industry In Alberta or the National Sales Teams.

Account Executive

OT Group
07.2006 - 07.2007
  • Oshawa/Whitby/Ajax), Acquisition of new business, Manage existing accounts, develop business opportunities through sales cycle, cold calling, lead generation, education upkeep, end user training and post sales product implementation.
  • Team Lead on equipment roll out within my client base, technical training programs and work-flow management.

Marketing Manager, Head

OT Group
01.2006 - 07.2006
  • Managed corporate marketing directives.
  • Sales support for sales team to develop business through marketing directives and admin support to the team, Assistant to Sales Manager, Creative Developer for Custom Sales Data Base, Developed Marketing Collateral (Web Site, Marketing Documentation Creative Copy and Implementation), and Liaise with Vendors for Collateral Procurement, Sales Analysis, Sales Accounting, Reporting, Corporate Training Post Sales for client base, RFP Project Management (response writing/legal).
  • Selected Contributions:.
  • Project Management of Website Redesign Project.
  • Project Management of Web Based Sales Tool.
  • RFP Proposal Writer - Responded to 14, won 10 Contracts in excess of $1.0 million.
  • Consistent Sales Performance exceeding quota and manager expectation.

Account Executive/Bid Desk Manager

Digitel Inc Communications
03.2000 - 04.2006
    • Built and strengthened relationships with new and existing accounts to drive revenue growth.
    • Recorded and maintained sales prospect and sales data within customer relationship management system.
    • Prepared forecasts and mapped resources to most valuable opportunities.
    • Prepared In Depth Analysis of Voice and Network Technologies in place of clientele
    • Created a future proof solution scalable to the projected growth of the clients' business and industry forecasts
    • Developed, Deployed the installation strategy inclusive of procurement of Dial Tone, IT Technologies and the hardware from the chosen provider and solution
    • Managed the installation from start to finish, inclusive of end user training.
    • Maintained Bid Desk Management, successfully responded to 18 RFPs in the 2005/2006 year for Public/Government/Private Sector Organizations

Education

Associates Degree - UBC Distance Education-Real Estate

Realtor Alberta - Real Estate, Associate Degree

Real Estate Council of Alberta
Edmonton, AB
07.2018

BBA - Business Management

Athabasca University
Athabasca, AB - Online
11.2007

Extensive Technology Certifications: NEC/Toshiba/Mitel PBX. Voice /IP, Programming, Deployment Workflow, MCSE (expired), Dell Technologies, HP Technologies, Canon Technologies - Network Technologies

Online Continuing Education Various

Skills

  • Real Estate License 2018
  • Client acquisition and retention
  • Critical Thinking and Conflict Resolution
  • Budgeting and Expenditures
  • Contract Preparation and Negotiation Management
  • Sales Pipeline Management
  • Print and Digital Advertisement
  • Purchase Agreement Writing
  • Analytical and Logical Thinking
  • Articulate and Persuasive
  • Market Tracking and Research
  • Property Rental and Leasing
  • Social Media Savvy

Timeline

Real Estate Agent

Self Employed
08.2018 - Current

Document Administrator

Street Capital Financial Corporation
12.2016 - 02.2017

Sales Executive

Tyco Integrated Fire and Security, Lower Mainland
01.2016 - 05.2016

Corporate Executive- Major Accounts

Canon Canada
06.2012 - 11.2015

Corporate Account Executive

Canon Canada
07.2011 - 05.2015

Sr.Account Manager

SMB, Dell Canada
09.2010 - 11.2012

Consultant/Account Executive/Bid Desk Manager

Microserve Voice Services
03.2009 - 03.2010

Manager

TELUS Communications
07.2007 - 01.2009

Account Executive

OT Group
07.2006 - 07.2007

Marketing Manager, Head

OT Group
01.2006 - 07.2006

Account Executive/Bid Desk Manager

Digitel Inc Communications
03.2000 - 04.2006

Associates Degree - UBC Distance Education-Real Estate

Realtor Alberta - Real Estate, Associate Degree

Real Estate Council of Alberta

BBA - Business Management

Athabasca University

Extensive Technology Certifications: NEC/Toshiba/Mitel PBX. Voice /IP, Programming, Deployment Workflow, MCSE (expired), Dell Technologies, HP Technologies, Canon Technologies - Network Technologies

Online Continuing Education Various

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Heather McGeachan