Heather Marynuk
Ninette,MB
Summary
Dynamic support worker with a proven track record at Southwest, enhancing client wellbeing through effective emotional support and crisis intervention. Skilled in documentation and reporting, I excel in team collaboration and interpersonal communication, ensuring high-quality care and safety for clients. Committed to promoting mental health awareness through community outreach initiatives.
Overview
15
15
years of professional experience
Work History
Support Worker
Southwest
01.2025 - Current
- Provided emotional support to clients, improving their mental health and overall wellbeing.
- Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
- Assisted clients in managing medications, ensuring adherence to prescribed treatments.
- Provided crisis intervention when necessary, maintaining client safety and stability.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Implemented community outreach programs to promote mental health awareness.
Restaurant Worker
Strathcona Park Store & Campground
06.2018 - Current
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Operated point-of-sale systems accurately to process transactions efficiently.
- Assisted in training new staff on operational procedures and best practices.
- Maintained cleanliness and organization of dining area to ensure compliance with health standards.
- Greeted customers at front counter to answer questions and input meal orders into POS system.
Restaurant Manager
Pelican Lake Lounge
01.2022 - 09.2024
- Managed daily operations, ensuring high-quality service and customer satisfaction.
- Trained and mentored staff, fostering a collaborative team environment.
- Developed and implemented operational procedures to enhance efficiency.
- Oversaw inventory management, optimizing ordering processes and reducing waste.
Health Care Aide
Prairie Mountain Health
05.2010 - 08.2022
- Provided compassionate personal care to clients, enhancing their comfort and dignity.
- Assisted with daily living activities, fostering independence among patients.
- Monitored vital signs, ensuring timely reporting of health status changes.
- Collaborated with healthcare professionals to develop individualized care plans.
- Trained new staff on best practices for patient care and safety protocols.
- Documented patient care activities accurately, maintaining compliance with regulatory requirements.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Education
GED -
Assiniboine Community College
BrandonSkills
- Professionalism
- Adaptability and flexibility
- Team collaboration
- Interpersonal communication
- Multitasking Abilities
- Organizational skills
- Time management
- Documentation and reporting
- Empathy and patience
- Attention to detail
- Confidentiality and privacy
- Interpersonal skills
Timeline
Support Worker
Southwest
01.2025 - Current
Restaurant Manager
Pelican Lake Lounge
01.2022 - 09.2024
Restaurant Worker
Strathcona Park Store & Campground
06.2018 - Current
Health Care Aide
Prairie Mountain Health
05.2010 - 08.2022
GED -
Assiniboine Community College