Heather Madzia
Glencoe
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
Embroidery Machine Operator/Customer Service Rep.
London Sports Excellence
11.2023 - Current
- Collect and process production orders.
- Operated computerized embroidery machine to complete work to order specification.
- Consistently met tight deadlines while maintaining a high level of quality control over finished embroidered pieces.
- Maintained a clean and organized work environment, ensuring safety compliance and efficient workflow.
- Assisted in inventory management, ensuring adequate supplies of materials for seamless production continuation.
- Answer phones, greet and direct walk-in customers.
- Handle transactions including cash and point of sale system.
Administrative Assistant
Watt Solutions Inc
06.2022 - 11.2023
- Answer phones, greet and direct walk-in customers
- Collect and process customer order information for estimates and invoicing
- Filing and data entry using in house docket tracking and billing software
- Order and maintain janitorial, facility and office supplies
Sewing Machine Operator
4orte Bag Company
07.2018 - 03.2022
- Work with several types of industrial sewing machines
- Read order notes and follow directions
- Assemble patterns
- Clean and maintain work space
- Count inventory
Residential Cleaner
Self Employed
01.2012 - 07.2018
- Book and manage quotes
- Scheduling
- Invoicing clients and processing payments
- Work alone to complete top to bottom cleans of clients homes in a timely manner
Education
Office Administration -
Fanshawe College
London, ON01.2017
GED -
London, ON01.2007
Skills
- Adaptability
- Teamwork
- Critical thinking
- Problem solving
- Positivity
Timeline
Embroidery Machine Operator/Customer Service Rep.
London Sports Excellence
11.2023 - Current
Administrative Assistant
Watt Solutions Inc
06.2022 - 11.2023
Sewing Machine Operator
4orte Bag Company
07.2018 - 03.2022
Residential Cleaner
Self Employed
01.2012 - 07.2018
Office Administration -
Fanshawe College
GED -
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