Heather Lelond
Red Deer County,AB
Summary
Experienced with coordinating complex programs and managing multiple priorities. Utilizes strong organizational and communication skills to ensure project alignment and success. Track record of fostering team collaboration and adaptability in fast-paced settings.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Executor
Roth estate
04.2024 - 08.2025
- Planned and carried out funeral and burial wishes
- Managed and paid estate accounts, debts and taxes
- Distributed assets to beneficiaries
Program Coordinator
TOWN OF SYLVAN LAKE FCSS
09.2022 - 04.2024
- Coordinated the following programs:
- Volunteer Management
- Transportation Support
- Community CARE-a-Van
- Seniors Support
- Community Development
- Housing First
- Event planning including Volunteer of the Year Awards
Executive Assistant
New Horizons Rehabilitation
01.2014 - 12.2022
- Assisted clients in finding appropriate community support and services
- Created database for client care and financials
- Scanned, entered and updated all database records
- Utilized database to create reports for owner/operator
Records Management Support Assistant
RED DEER COUNTY
05.2008 - 01.2014
- Provided records management services to the following departments:
- Planning & Development
- Legislative Services
- Community Services
- Emergency & Protective Services
- Council & Mayor’s office
- Operations
School Secretary
Red Deer Catholic Regional Schools
02.2005 - 01.2008
- Was the first point of contact for students, families and staff
- Registered and maintained student profiles using PowerSchool, PASI and the AB Education website
- Created and distributed school newsletters
Programs Coordinator
Canadian Red Cross
08.2002 - 01.2005
- Coordinator for Volunteer Services, Gaming and the Family Support programs
- Screened, trained and reviewed performance of 600+ volunteers
- Event planning, including hosting the Lieutenant Governor of BC at CRC’s Queen Jubilee Ceremony
Education
Bachelor's - Business Operations
DeVry University
Calgary, AB01.1999
Skills
- Microsoft Office
- Organizational skills
- Administrative experience
- Customer service
- Google Suite
- Records management
- Databases
- Office Management
Certification
- Community Helpers Program
- May 2023 to Present
- Suicide prevention program that is targeted for youth and adults ages 12 and over.
- Indigenous Canada
- April 2023 to Present
- Explores the different histories and contemporary perspectives of Indigenous peoples living in Canada.
- Brain Story
- An in-depth course for anyone who wants to learn more about the science of brain development.
- Alberta Commissioner for Oaths
- April 2023 to April 2028
Languages
English
Native or Bilingual
Timeline
Executor
Roth estate
04.2024 - 08.2025
Program Coordinator
TOWN OF SYLVAN LAKE FCSS
09.2022 - 04.2024
Executive Assistant
New Horizons Rehabilitation
01.2014 - 12.2022
Records Management Support Assistant
RED DEER COUNTY
05.2008 - 01.2014
School Secretary
Red Deer Catholic Regional Schools
02.2005 - 01.2008
Programs Coordinator
Canadian Red Cross
08.2002 - 01.2005
Bachelor's - Business Operations
DeVry University
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