Heather Kerr

• Performed detailed cleaning of bathrooms, including toilets, tubs, showers, and sinks.
• Consistently met health standards in all cleaning activities.
• Addressed guest requests for housekeeping assistance promptly.
• Regularly cleaned floors by sweeping, mopping, and vacuuming carpets and rugs.
• Changed bed linens and towels while maintaining tidy room conditions.
• Followed established safety guidelines when dealing with hazardous materials.
• Developed positive client relationships through outstanding customer service.

• Ensured exceptional customer service by implementing effective booking and quoting practices.
• Executed surface preparation through sanding with orbital and air boards.
• Employed grinding techniques to remove rust and optimize surface conditions.
• Conducted hot patching and plastic welding to repair compromised components.
• Efficiently repaired dents using pre-mix fiberglass and Bondo applications.
• Oversaw masking and taping methods to protect surrounding areas during painting tasks.
• Accurately mixed paint, ensuring desired color consistency across projects.
• Enhanced structural integrity of vehicles by installing repair panels.
• Assisted with customer requests and answered questions to improve satisfaction.
• Exceeded customer satisfaction by finding creative solutions to problems.

• Conducted opening and closing responsibilities by arranging dining area and replenishing supplies.
• Followed standard recipes to prepare drinks efficiently.
• Provided prompt and courteous delivery of food orders.
• Oversaw arrangement of bowling lanes for birthday celebrations.

Administered winter bowling leagues, ensuring smooth operations.

• Completed pre-trip inspections to validate load specifications and confirm travel routes.
• Drafted necessary documents including bills of lading and delivery confirmations.
• Conducted regular truck maintenance by lubricating moving parts and checking fluids.
• Oversaw cash operations while preparing food items efficiently.

• Completed timely delivery of packages and letters to residential customers.
• Executed sorting of mail by route and customer address to enhance efficiency.
• Ensured safe operation of vehicle in adherence to regulations.
• Obtained signatures from recipients of registered mail items for record-keeping.
• Facilitated tracking processes by scanning packages prior to delivery.
• Immediately reported any damaged or missing mail items to supervisor.
• Supported sorting of large volumes of mail at post office facility.