Heather Johnston

• Managed day-to-day business operations.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Assessed income and expenses and adapted plans to improve profit levels.
• Consulted with customers to assess needs and propose optimal solutions.

• Monitored system and application availability and performance information to support efficient operation.
• Collaborated with team to develop and communicate ideas and ways to improve system delivery and security.
• Troubleshot system stoppages and determined best course of action to maintain system up-time.
• Reviewed job logs and application errors with sense of urgency to meet customer needs.

Visual Merchandiser for department merchandise. Presentation, appearance.

Creating appealing and eye-catching visual displays that lead the customer through the entire store. Producing window displays, signs, interior displays, floor plans and special promotions .

• Moved and handled various types of artwork with exceptional care, following all requirements.
• Promoted events and exhibits via social media, email and other communication methods to boost museum attendance
• Received, photographed, cataloged, researched and prepared objects for display for collection.
• Networked at creative events to identify new talent and artistic works in local areas.