Hi, I’m
Heather Jay
Visual Merchandising Specialist
Toronto,ON
Summary
Talented Visual Merchandiser with 5 years progressive experience. Excellent merchandising and promotional planning abilities with experience in social media. Demonstrated success in collaborating with management to create and deploy successful merchandising strategies for both seasonal and promotional needs to maximize product profitability. Ability to work independently on projects and recognized for creative ability.
Overview
6
years of professional experience
2
years of post-secondary education
Work History
Stars - Strauss MenswearToronto, ON
Area Visual Merchandiser
07.2023 - Current
Job overview
- Responsible for merchandising 8 stores: Mississauga to Barrie
- Work with store managers to implement new displays, promotions and store layout changes.
- Develop innovative approaches to store layout to optimize customer flow and optimize sales potential.
- Develop merchandising strategy to efficiently move overstock.
- Experienced in the opening of 2 stores, 1 store closing and a store relocation move.
- Partner with colleagues on large-scale projects such as annual inventory counts and major store resets within deadlines given by management.
- Assist with trade shows set ups: styling mannequins and booth set up to maximize client attention.
Linen ChestKitchener, Ontario
Visual Merchandiser
09.2022 - 05.2023
Job overview
- Responsible for merchandising the entire store with limited supervision and oversite.
- Collaborated with store management to devise store layouts and establish aesthetic appeal in alignment with corporate guidelines.
- Researched current industry trends and competitor activity to stay abreast of best practices.
- Completed store resets to prepare for special promotions and seasonal updates to maximize sales.
- Updated pricing by changing labels and signage for short-term promotions, special events and final clearances.
- Inspected merchandise for quality and ensure product is in the proper display location on floor.
- Stocked shelves to match planogram for displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Assisted in 2 successful store openings within the first 6 months of employment.
LANGsuraMississauga, Ontario
Key Holder / Stock Manager
10.2021 - 09.2022
Job overview
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Met sales targets by positively engaging customers Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Handled multiple calls per day to address customer inquiries and concerns.
- Maintained the back-end of the Shopify sales system.
- Produced captivating fashion content for instagram including styling, photographs, videos and editing.
- Assisted at multiple fashion photoshoots.
Zest for LivingPort Credit
Merchandiser & Sales Associate
01.2019 - 08.2022
Job overview
- Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Monitored and analyzed sales records and consumer purchasing trends.
- Major contributer for social media promotions, by creating fun and interesting videos and photos.
- Cash handling and sales.
MetroMississauga, ON
Part Time Deli Clerk
04.2018 - 11.2021
Job overview
- Greeted customers at counter to fulfill requests and answer questions, suggesting additional menu items as appropriate to upsell products.
RootsToronto, ON
Part Time Sales Associate
10.2018 - 02.2019
Job overview
- Ensure store is visually appealing, contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
- Created visual marketing and styled window displays.
Education
Sheridan College Institute of Technology And Advanced LearningOakville, ON
Diploma from Visual Merchandising Arts
09.2017 - 04.2019
Sheridan College Institute of Technology And Advanced LearningOakville, ON
Certificate from Home Staging
06.2021 - 07.2021
Skills
Interior and Exterior Displays
Organization and Time Management
Quick Learner
Independent Work Ethic
Problem-Solving
Creativity
Social Media
Timeline
Area Visual Merchandiser
Stars - Strauss Menswear
07.2023 - Current
Visual Merchandiser
Linen Chest
09.2022 - 05.2023
Key Holder / Stock Manager
LANGsura
10.2021 - 09.2022
Sheridan College Institute of Technology And Advanced Learning
Certificate from Home Staging
06.2021 - 07.2021
Merchandiser & Sales Associate
Zest for Living
01.2019 - 08.2022
Part Time Sales Associate
Roots
10.2018 - 02.2019
Part Time Deli Clerk
Metro
04.2018 - 11.2021
Sheridan College Institute of Technology And Advanced Learning
Diploma from Visual Merchandising Arts
09.2017 - 04.2019