HEATHER JAY

• Assisted patients with daily living activities, resulting in a higher quality of life.
• Managed medical emergencies effectively, applying CPR and first aid skills when necessary to ensure patient safety.
• Contributed to hospice patients'' comfort during end-of-life care through empathetic support and symptom management.
• Facilitated the recovery process for post-operative patients by administering wound care and monitoring vital signs.
• Enhanced patient well-being by providing compassionate and attentive care.
• Demonstrated cultural sensitivity when working with diverse clientele, respecting unique customs and traditions in the provision of care.
• Helped maintain client hygiene through bathing, grooming, and dressing assistance, fostering dignity and self-esteem in daily routines.
• Performed light housekeeping duties to maintain a clean living space for clients, contributing to their overall wellness.
• Improved patient mobility through personalized exercise plans and physical therapy techniques.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Assisted disabled clients to support independence and well-being.
• Provided mobility assistance such as walking and regular exercising.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

• Assisted patients with personal requirements for housekeeping and grooming assistance.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
• Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

Working with developmentally disabled clients in a ward and group home environment

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.

• Maintained clean, safe, and well-organized patient environment.
• Offered companionship and kindness to elderly patients.
• Assisted patients with daily living activities, ensuring their safety and wellbeing.
• Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
• Maintained accurate documentation of patient care activities for regulatory compliance purposes.
• Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
• Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic conversation.
• Provided safe mobility support to help patients move around personal and public spaces.
• Improved patient health outcomes through diligent monitoring and timely intervention.
• Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
• Enhanced patient comfort by providing compassionate and attentive care.
• Coordinated transportation arrangements for medical appointments or other necessary errands.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• 4 UV Beds & A Red Light Therapy Bed

GBTC was the only salon withing a 150 KM radius so it did well.

I sold the business assets on February 2024 to return to Alberta.

All duties relating to LPN.

I was forced to leave the position after my son suffered an injury to his brain in July 2016.

• Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
• Cared for wounds, provided treatments, and assisted with procedures.
• Assisted with admissions, appointments, transfers, and discharges.
• Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.

• Administered medications and oversaw activities of daily living such as bathing, hygiene, and ambulation.
• Served as a primary liaison between patients and their healthcare providers, ensuring continuity of care and seamless transitions between settings.
• Increased client comfort through skilled pain management techniques and appropriate symptom interventions.
• Evaluated patient needs regularly, adjusting care plans accordingly to ensure optimal outcomes were achieved.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.

Focus was working with Dr. Seagle and his treatment of narcotic addicted babies born to mothers who were addicted to opiates.

It was the first of its kind at that time.

'Sunnyhill Hospital for Children' was also at that time a long term care for children with physical and intellectual disabilities that were acquired or congenital.

Noble House in 1993 , was the first ever living independent co-op in Vancouver BC. It was comprised of ventilator dependant clients that lived at GF Strong for most of their lives.

They gathered a group amongst themselves to formulate a viable plan for independence. They raised money through various mens and took charge of their care by having a building built that would have 10 suites for those with disabilities ranging from congenital disabilities to spinal cord injuries and most were ventilator dependant either fully or partially, however each candidate had to be able to be independent outside the building to qualify living there.

They had 24 hour staff on various shifts that would be there for their needs and developed a co-operative with that.

I was part of the original staffing of Noble House and assisted in the care development part of that.

Once that was up and going, I left the organization and do not know its position today.