Heather Hurlbut
Sheffield Mills,NS
Summary
Dynamic Business Account Manager with a proven track record at Staples, excelling in relationship management and data-driven decision making. Achieved significant client satisfaction through tailored solutions and strategic partnerships. Skilled in sales targeting and problem-solving, consistently delivering results that enhance customer experiences and drive business growth.
Work History
Business Account Manager
Staples
- Monitored account performance metrics, identifying areas requiring improvement or optimization.
- Increased client satisfaction by effectively addressing and resolving account-related issues.
- Managed a diverse portfolio of accounts, ensuring timely delivery of services and maintaining high levels of customer satisfaction.
- Facilitated regular client meetings to review progress updates and address any concerns or inquiries proactively.
- Established long-term strategic partnerships with key industry players, fostering mutually beneficial relationships.
- Designed customized sales proposals based on thorough analysis of client needs and expectations.
New Business Sales
Admiral Insurance Company
- Assisted with new business sales calls and persuaded customers to drive Product or Service sales.
- Increased new business sales by actively prospecting for potential clients and utilizing effective marketing strategies.
- Increased new business sales by developing and implementing targeted marketing strategies.
- Increased new business sales by developing and implementing effective sales strategies.
- Increased new business sales through personalized client consultations.
Travel Consultant
Sell Off Vacations
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
- Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
Education
Diploma - Automotive Marketing
05.2018
Skills
- Verbal and written communication
- Data-driven decision making
- Product and service sales
- Relationship management
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Detail-oriented
- Relationship building
- Sales targeting
- Rapport and relationship building
- Sales processes
- Analytical thinking
- Goal setting
Languages
English
Full Professional
Timeline
Business Account Manager - Staples
New Business Sales - Admiral Insurance Company
Travel Consultant - Sell Off Vacations
Georgian College of Applied Arts And Technology - Diploma, Automotive Marketing
Similar Profiles
Steven De Los SantosSteven De Los Santos
Technician Sales Associate at StaplesTechnician Sales Associate at Staples
ANTONIO SANCHEZANTONIO SANCHEZ
Retail Sales Supervisor at StaplesRetail Sales Supervisor at Staples
Brianna PenticoBrianna Pentico
Copy and Print Associate at StaplesCopy and Print Associate at Staples
TOWHID ALAMTOWHID ALAM
General Manager at StaplesGeneral Manager at Staples
Jacob BarkhouseJacob Barkhouse
Lawn Maintenance Laborer at Willow LodgeLawn Maintenance Laborer at Willow Lodge