Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Heather Hughes

Swift Current,SK

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Manager

Olymel
Swift Current, SK
11.2016 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Waitress Supervisor

Rickie’s All Day Grill
Swift Current, SK
03.2022 - 12.2024
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Waitress

Elmwood Golf Course
Swift Current, SK
05.2022 - 09.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Labour

ETG
Swift Current
09.2013 - 11.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School -

Maverick
Swift Current, SK
06.2006

Skills

  • Team motivation
  • Product and service knowledge

Languages

English

Certification

First aid

OHS level 1

Serve it right

HACCP

Timeline

Waitress

Elmwood Golf Course
05.2022 - 09.2022

Waitress Supervisor

Rickie’s All Day Grill
03.2022 - 12.2024

Assistant Manager

Olymel
11.2016 - Current

Labour

ETG
09.2013 - 11.2016

High School -

Maverick
Heather Hughes