Heather Howes
Lacombe,AB
Summary
Outgoing office administrator with several years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Overview
14
14
years of professional experience
Work History
Accounts Payable Administrator
Tryson Energy Services Inc
Blackfalds, AB
05.2021 - Current
- Handled all aspects of accounts payable and receivable, effectively keeping accounts current and bills paid on time.
- Assisted with audits alongside the safety manager, ensuring compliance and accuracy.
- Served as the primary contact for drivers, resolving logbook issues promptly and effectively.
- Reorganized the filing system to enhance document accessibility and efficiency.
- Provided assistance with the planning of events such as staff meetings or conferences.
- Maintained customer confidence and protected operations by keeping information confidential.
- Ordered office furniture when necessary following approval from management team.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Managed travel arrangements for employees including flight bookings, hotel reservations and car rental services.
- Ensured compliance with applicable laws regarding employment practices.
- Developed strong relationships with clients through excellent customer service skills.
- Organized meetings, conferences, travel arrangements and other events as required.
Owner Operator
Howes Inc
Blackfalds, Alberta
06.2011 - 02.2021
- Operated equipment and machinery according to safety guidelines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Resolved customer complaints in a professional manner while maintaining high standards of customer service.
- Updated company software systems as needed with current data pertaining to shipments and deliveries.
- Checked paperwork prior to dispatching crew members to maintain accuracy.
- Tracked all shipments using GPS technology in order to provide real-time updates.
- Relayed work orders, messages or information using telephones or two-way radios.
- Negotiated rates with third-party carriers for outsourced transportation needs.
- Supervised employees to ensure that cargo shipments were transported accurately to and from specified locations while adhering to safety standards.
Education
Certification - Accounts Payable
Cdi College
Calgary, AB03-2022
High School Diploma -
Crescent Heights High School
Calgary, AB06-1992
Skills
- Microsoft office proficiency
- Microsoft office expertise
- Financial forecast updates
- Invoice processing
- Expense tracking
- Electronic payments
- Purchase order management
- Check preparation
- Vendor relations
- Invoice coding
- Records maintenance
- Accounts payable software
- Credit card reconciliation
- Client relationship management
- Vendor relationship management
- Payment scheduling
- Records management
- Invoice reconciliation
- Audit support
- Bank reconciliation
- General ledger maintenance
Affiliations
- Outdoor activites such as camping, rodeo, hunting and walking
- Crafting and doing beadwork
- Traveling to see new places
References
References available upon request.
Timeline
Accounts Payable Administrator
Tryson Energy Services Inc
05.2021 - Current
Owner Operator
Howes Inc
06.2011 - 02.2021
Certification - Accounts Payable
Cdi College
High School Diploma -
Crescent Heights High School
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