Overview
Work History
Education
Skills
Timeline
Generic

Heather Dawn Hood

Dawson Creek,BC

Overview

31
31
years of professional experience

Work History

Education Assistant

School District 59
Dawson Creek, BC
04.2009 - 06.2010
  • Supervised students in common areas such as cafeteria, library and playground.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Took attendance, graded assignments and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.

Assistant Manager

George Dawson Inn
Dawson Creek, BC
09.1975 - 04.2005
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Achieved recognition for contribution to store success by optimizing sales.

Education

High School Diploma -

South Peace Secondary
Dawson Creek, BC

Skills

  • Microsoft Office
  • Clerical Support
  • Creating a Safe Learning Environment
  • Student Behavior and Progress Reporting

Timeline

Education Assistant

School District 59
04.2009 - 06.2010

Assistant Manager

George Dawson Inn
09.1975 - 04.2005

High School Diploma -

South Peace Secondary
Heather Dawn Hood